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Field Service Technician CertainTeed Insulation

Saint-Gobain

WINTER HAVEN, FL

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JOB DETAILS
SKILLS
Aged Care, Auto Insurance, Best Practices, Blueprints, Childcare, Communication Skills, Construction, Corporate Policies, Customer Relations, Customer Training, Dental Insurance, Diversity, Driver's License, Employee Assistance Plan, Equipment Maintenance/Repair, Establish Priorities, Green Construction, Hand Tools, Identify Issues, Inventory Management, Legal, Maintenance - Electrical, Maintenance Services, On Site Support, Organizational Skills, Prescription Drugs, Preventative Maintenance, Property Insurance, Retirement Plan, SAP, Safety Compliance, Safety Standards, Safety/Work Safety, Schematics, Sustainability, Time Management, Vision Plan, Willing to Travel
LOCATION
WINTER HAVEN, FL
POSTED
Today
Under the direction of the Service Manager, the Field Service Technician performs on-site repair, maintenance, and troubleshooting of insulation processing equipment. This role operates from a fully equipped service vehicle and travels to customer locations to ensure equipment operates efficiently, minimizing downtime while completing additional assigned tasks as needed.


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DUTIES/RESPONSIBILITIES :


+ Travel to customer sites within the assigned region using the company-provided service vehicle, ensuring the vehicle remains stocked with required tools and parts.

+ Diagnose mechanical and electrical failures, recommending and performing appropriate repairs or part replacements. Provide onsite mechanical repairs, troubleshooting, and maintenance for various insulation processing equipment.-

+ Conduct preventative maintenance to extend equipment life and ensure optimal performance.-

+ Provide emergency support for urgent breakdowns or critical service issues

+ Communicate clearly and effectively with customers and the service coordinator to schedule, update, and prioritize service appointments

+ Maintain accurate and detailed service records, repair notes, and customer interaction logs.

+ Manage and maintain parts inventory within the service vehicle, ensuring tools and equipment remain in working condition.

+ Support future SAP integration initiatives related to service operations.

+ Work in a safe and timely manner in accordance with company policies and safety guidelines.

+ Ensure all work is performed in compliance with safety standards and company policies.

+ Clean and maintain the work area, tools, and assigned equipment.

+ Educate customers on proper equipment operation and maintenance best practices.

+ Read and interpret schematics, blueprints, and assembly instructions.


+ H.S. Diploma or GED, Required

+ Previous mechanical work experience (2 to 3 years)

+ Experience using powered or non-powered hand tools such as drives, ratchets, drills, and saws

+ Proven experience as a Mechanical Technician, Field Service Technician, or similar role

+ Basic blueprint reading

+ Must pass the company required Motor Vehicle Record (MVR) check

+ Must have possessed a valid driver's license for at least 3 years.

+ Required to travel to customer locations

+ Overnight stays will be required depending on assignment.-


At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms, while our products make the world a more beautiful, safer, and sustainable home.

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Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “Making the World a Better Home."


Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.


Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com .


Employees have the flexibility to choose the benefits that best fit their individual needs:


Health and Wellbeing- - Supporting your wellbeing, to thrive in life and work


- Medical, Prescription Drug, Vision, and Dental Insurance


- Healthcare Savings Account and Flexible Spending Account options


- LiveWell Wellness Program


- Employee Assistance Program (EAP)


- Paid Time Off and Paid Parental Leave


Retirement and Protection- - Helping to make the future life you want a reality


- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan


- Company-provided Life Insurance, AD&D, Short-Term Disability


- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance


Additional Benefits- - Helping shape the experience and impact you want


- Group Legal


- Identity Theft Protection


- Auto and Home Insurance


- Pet Insurance and Discounts


- Back-up Child & Elder Care


- PerkSpot Employee Discount Program


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About the Company

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Saint-Gobain