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Field Service Technician

UTEC

Ann Arbor, Michigan

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JOB DETAILS
SKILLS
Computer Networks, Customer Satisfaction, Customer Support/Service, Diversity, Driver's License, Electricity, Identify Issues, Maintenance Services, Needs Assessment, On Site Support, Problem Solving Skills, Record Keeping, Retirement Plan, Willing to Travel
LOCATION
Ann Arbor, Michigan
POSTED
3 days ago

Field Service Technician

Location: Ann Arbor, MI, 48108

UTEC is looking for a skilled Service Technician to join our team.

The Service Technician will be responsible for inspecting, maintaining and repairing various types of equipment.

Service Technician responsibilities include troubleshooting issues, maintaining records of service, scheduling regular maintenance, and providing excellent customer service.

Our ideal candidate is a problem-solver who has in-depth knowledge of mechanical systems and basic electrical principles.

Ultimately, the role of the Service Technician is to ensure that all equipment is running smoothly and to respond quickly to any malfunctions.

Qualifications
  • Proven experience as a Service Technician
  • In-depth knowledge of mechanical systems and basic electrical principles
  • Excellent problem-solving skills
  • Ability to work well under pressure and handle emergencies
  • Good physical condition and strength
  • Valid driver’s license
  • Knowledge with computers and network technology or relevant field is preferred
  • Ability to work independently and also as part of a team
  • Customer service skills for providing a positive experience, understanding the needs of the client, and ensuring customer satisfaction

Additional Information

  • Job Title: Service Technician
  • Work Environment: This is a field role with frequent travel to various locations for service appointments. Some in-office work may be required for meetings and training.
  • Reporting Structure: Reports to the Service Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $18-$25 pr hr.
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [dscheuerman@utecit.com].

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

About the Company

U

UTEC

OUR MISSION

At UTEC our mission is to help business become more efficient through the use of cutting edge technology.  We manage the technological structure of a business consisting of copiers, printers, scanners, computers, servers, and presentation display boards.  Any technology that a business runs on - we are the professional one stop solution to serve their needs.

Our sales professionals work to recommend the right products and ROI documentation.  We make it a priority to assist businesses in operating with precision and proficiency.  

OUR VALUES

  • We value relationships with our clients, with our staff and with our community.  Our team is one big family, driven by the motive to increase efficiency for our clients and to represent our community with pride.
  • We value integrity.  We believe the best relationships are cultivated from trust and honesty, which is why we keep open communication with every client.  We're here for you every step of the way. 
  • We value efficiency for all and optimization of the most precious revenue available: time.
  • We value innovation, which is why we supply the most advanced technology products to optimize your office.
  • We value proactivity and staying ahead of the curve in our industry.  We have access to information about the latest technology and updates long before our competitors.  
  • We value feedback.  We are here to help when there is an issue or problem so we can quickly find a solution.  Talk to us, we're here to listen.

OUR HISTORY

University Office Technologies (UTEC) started in 1975 in Ann Arbor, Michigan, selling copy machines. 43 years later, we are a growing company that is recognized as a leader in office management solutions. We offer state-of-the-art technology and unwavering customer service that has helped us grow and expand our operations across the Ann Arbor and Metro Detroit market area. 

We have a large product and solutions range as an official dealer of Sharp® copiers, printers, display boards and multifunctional devices. Yet our focus and reach remains local. 

We are a company employing around 50 hard-working men and women. Our local focus extends beyond the corporate hallways. We are dedicated to supporting the communities in which we operate, including many philanthropic efforts to support academics and athletics.

 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Business Services - Other
EMPLOYEE BENEFITS
Professional Development, 401K, Flexible Spending Accounts, Employee Events, Vehicle Allowance, Life Insurance
FOUNDED
1975
WEBSITE
http://www.utecit.com