Field Service Technician -Aeronautics Division - 2 openings
GTN Technical Staffing
Kinston, NC
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JOB DETAILS
LOCATION
Kinston, NC
POSTED
30+ days ago
The candidates must be able to work, at the customer facilities, in the first, second and third shifts, on the weekends, and in excess of 8 hours/day and 40 hours/week.
POSITION: Field Service Technician (Aeronautics Division)
Location: Onsite at Customer Facilities –Kinston, NC
Company: MTorres America Limited
With over 50 years of experience, MTorres is an industrial group specialized in advanced technologies for the automation of highly complex industrial processes.
Our Aeronautics Division focuses on the design, manufacturing, and installation of special machine tools for the production of aerospace components, as well as tooling systems and assembly lines. Our solutions cover the entire production chain—from individual component manufacturing to final assembly.
Learn more at www.Mtorres.Com.
MTorres America Limited is currently seeking:
JOB SUMMARY
MTorres America Limited is seeking a Field Service Technician to join our Services Team.
This position is fully onsite at our customer’s aeronautical manufacturing facilities in Kinston, North Carolina. The role requires daily presence at the customer site and involves hands-on work in a dynamic industrial environment.
You will work directly with CNC/PLC‑controlled systems, performing diagnostics, calibrations, and process optimization to ensure optimal machine performance. The role also includes supporting machine acceptance activities and providing hands‑on training to customer personnel.
In addition, you will collaborate closely with our Service teams to coordinate interventions, respond to technical incidents, and contribute to Service initiatives in a dynamic, customer‑facing environment.
MAIN RESPONSIBILITIES:
Troubleshoot and repair CNC/PLC systems, including alarm analysis and root‑cause identification.
Perform machine calibrations, adjustments, and process optimization tasks.
Support machine acceptance procedures and deliver customer training on proper machine operation.
Coordinate with internal Service teams to plan and execute service interventions and respond to customer incidents.
Contribute to Services activities, including documentation, service reports, and technical support.
Develop technical content for manuals (operation, troubleshooting, preventive and corrective maintenance).
Maintain thorough project records and documentation.
Comply with company policies and meet performance expectations.
Communicate relevant project information to the project coordinator.
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS
5 years of experience in similar roles, preferably commissioning and services 5-axis machines in the aeronautics industry
High School diploma / Associates degree or technical certification in related field or higher preferred / Computer Science, Mechatronics or Automation Engineering Bachelor Degree.
Experience with Siemens Sinumerik – Sinumerik Operate CNC software.
Experience with Siemens TIA Portal V15 PLC software.
Strong troubleshooting skills using CNC & PLC software, including alarm tracing and root‑cause analysis.
Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
Ability to rebuild cable connectors (Ethernet, Profibus, power cables, Harting connectors).
Experience aligning 5‑axis CNC machines using Renishaw laser interferometer, granite squares, dial indicators, or laser tracker.
Ability to disassemble, replace, and adjust mechanical components.
Ability to replace plug‑and‑play modules.
Experience with C++ (Visual Studio Code).
Ability to work with SQL Server Management Studio.
Availability to work onsite at the customer facility across all shifts, including weekends, and to work beyond 8 hours/day or 40 hours/week when required.
WHAT DOES MTORRES OFFER?
Full‑time position with long‑term career development opportunities.
Permanent contract with MTorres America Limited.
About the Company
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