Field Service Representative- Part-time
We’re growing our team and currently hiring a field-based role to cover the state of Michigan.
We are seeking a trusted Independent Field Service Representative to serve public safety professionals by representing our line of uniforms, body armor, duty gear, and customized protective apparel. This role is centered on service and relationships—helping agencies and individuals find the right solutions to support their mission and keep them safe.
Preference is given to retired or active public safety professionals (law enforcement, fire, EMS, corrections, or military) who understand the unique demands of the job and can build credibility with agencies and frontline personnel.
WHAT YOU'LL DO
· Agency & Community Engagement
o Serve as a knowledgeable resource to public safety professionals, ensuring they receive the best uniform and protective solutions for their needs.
o Provide support through on-site visits, fit consultations, and professional product presentations.
o Participate in department meetings, training sessions, and public safety events as a trusted representative.
· Customer Service & Relationship Building
o Build long-term partnerships with agencies by delivering reliable, honest, and responsive service.
o Assist customers with product selection, certified sizing, and customization options.
o Coordinate with company operations to ensure smooth ordering, delivery, and follow-up support.
· Product & Industry Expertise
o Complete all required product and certified sizing training prior to field assignments.
o Stay informed on product advancements, compliance standards, and safety requirements affecting public safety apparel and protective gear.
o Share insights and feedback from the field to help continuously improve offerings and service.
WHAT YOU BRING
· Retired, active, or prior service in law enforcement, fire, EMS, corrections, or military strongly preferred.
· Strong interpersonal and communication skills; ability to build trust quickly with frontline professionals and agency leaders.
· A service-first mindset with a focus on relationships over transactions.
· Organized, dependable, and able to manage territory activities independently.
· Access to reliable transportation and willingness to travel as needed.
· Willingness to complete mandatory product and certified sizing training.
EOE/Disability/Vets
Galls® is the reliable source for quality, in-stock public safety equipment and apparel. We’re quick, efficient, and effective. We understand that the demanding needs of our customer’s profession drive purchasing decisions, so we demand the quality gear required to do the job.
Each year, over one million men and women trust us to supply their essential gear and supplies. With over 45 years in the industry, it’s easy to see why. Simply put, we are THE Authority in Public Safety Equipment & Apparel.
With our award-winning catalog, convenient online ordering, dedicated sales reps, six retail stores, and our showroom centrally located in Lexington, KY, we’re always here right when our customers need us.
Wherever your tough profession takes you, you’ll find we have what you need to get through in one piece. With so many people counting on you to meet the demands of your job and your duty, Galls stands ready to help you meet the challenge. That’s why we are looking for good men and women to help serve our customers who so proudly serve each one of us.
Thanks for taking the time to visit and look at our career opportunities. We look forward to speaking with you.