ATSC Field Service Representative (FSR) SUMMARY
Advanced Technology Systems Company in Gilbert, AZ is looking for an individual with experience with C-UAS systems or similar Intelligence Surveillance Reconnaissance (ISR) FSR roles that can support ATSC programs in multiple roles while being trained to assume a greater role within ATSC programs. This person will work closely with Engineering, Production, Supply Chain and Technical Writer and Program Management while reporting to the Training Manager.
ESSENTIAL RESPONSIBILITIES
• Develop information necessary to publish Safety Manuals and Technical/User Manuals. • Receive training as a Field Service Representative (FSR). • Receive training in technical areas such as electrical systems, communications, radio, cameras, IT networking, vehicles, mechanics, etc. • Work directly with C-UAS engineers to support the development, testing, and demonstration of C-UAS systems. • Work directly with the Production team to assemble C-UAS systems. • Work directly with Program Management to provide assistance where needed. • Resolve product or service problems by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; as it pertains to the military field environment. • Builds sustainablerelationshipsoftrustthroughopenandinteractivecommunication. • Identify and qualify new and emerging opportunities.
REQUIRED QUALIFICATIONS
Associate degree in an applicable field of study 2 yrs Military experience with a C-UAS program as either an Operator/FSR or Instructor (Instructor or Trainer certifications preferred) may be used in leu of degree. Experience within the DOD programs Proficiency within Microsoft Office Suite, specifically PowerPoint and Word Self-motivated individual who can work independently or as a team Confidentiality and company loyalty are a must Able to interface with VIP's, personnel, international executives, and others Able to multi-task and adapt in a fast-paced environment Detail-oriented with strong follow-through and organizational skills Good writing, technical, analytical, and problem-solving skills Must be able to obtain and maintain a Government Security Clearance, Secret Clearance preferred Must be willing to travel and work overseas Approximately 50% of the work is remote, but this position is not authorized for remote work.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Work is typically performed in an office or outdoor setting. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, talk, hear, and see. Must have the ability to lift 15-25 pounds. Must be able to read, write, and speak English. Travel overseas may be required.
ATSC is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties, including women, minorities, veterans, and individuals with disabilities. Advance Technology Systems Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.