Field Service Engineer – Water Treatment Systems & Industrial Automation
Location: Raleigh, NC
Salary: $50,000 - $95,000
What's In It for You?
• 401(k) with company match
• Health, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off
• Parental Leave
• Tuition Reimbursement
• Professional Development Assistance
• Retirement Plan
• Opportunity to work with advanced pharmaceutical and biotech water treatment systems
• Strong training and career growth opportunities
Overview
Join a growing technical services team supporting critical water treatment systems used in pharmaceutical, biotech, and industrial environments. This role is ideal for a hands-on Field Service Engineer with electro-mechanical troubleshooting experience who enjoys travel, customer interaction, and solving complex technical challenges.
What You Will Be Doing
• Perform preventive and corrective maintenance on water treatment equipment and systems.
• Troubleshoot electrical, mechanical, control, and automation issues both remotely and on-site.
• Commission new equipment and systems at customer locations.
• Complete commissioning reports, service documentation, and maintenance records.
• Train customer personnel on equipment operation and maintenance procedures.
• Diagnose and repair pumps, valves, motors, instrumentation, and related equipment.
• Ensure high levels of customer satisfaction through professional technical support.
• Travel throughout the region and occasionally across North America to support customer sites.
What You Will Need
• Associate degree, vocational training, or equivalent hands-on technical experience.
• 3–5 years of field service, maintenance, commissioning, or electro-mechanical troubleshooting experience.
• Experience working with pumps, valves, motors, and industrial equipment.
• Experience with electrical/control panels, PLCs, instrumentation, and plant automation systems.
• Ability to read and interpret electrical drawings, mechanical drawings, and P&IDs.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in a customer-facing environment.
• Proficiency with Windows-based software and computer systems.
• Valid driver's license and clean driving record.
• Ability to travel as required and work flexible hours when needed.
Preferred Qualifications
• Water treatment industry experience.
• Experience commissioning industrial process systems.
• Experience tuning control loops and troubleshooting instrumentation.
• Pharmaceutical, biotech, manufacturing, or industrial process experience