Field Service Engineer — CNC Machining & Turning Systems

Ellison Technologies

Waterloo, IA

JOB DETAILS
SKILLS
CNC (Computerized Numerical Control) Systems, Communication Skills, Customer Support/Service, Dental Insurance, Electricity, Emerging Technology, Equipment Maintenance/Repair, Follow Through, Hydraulic Engineering, Identify Issues, Laptop PC, Machine Tool, Market Share, On Site Support, Preventative Maintenance, Reimbursement, Sales Support, Time Management, Turning Center, Vision Plan, Willing to Travel
LOCATION
Waterloo, IA
POSTED
10 days ago

Join a team that backs its engineers

Local focus. Modern tools. Strong culture. If you love solving complex problems on CNC machinery and want variety without living out of a suitcase, this role is for you.

Territory and travel

  • Primary focus: Iowa
  • Regional coverage: IA, MN, MO
  • Travel: ~50% with paid travel time (not a national road-warrior position)

What you’ll do

  • Install, commission, and service CNC machining centers and CNC turning centers.
  • Execute preventive maintenance to maximize uptime.
  • Troubleshoot mechanical, hydraulic, and electrical issues at the source.
  • Resolve customer concerns and provide timely sales support when needed.
  • Communicate clearly with customers and internal teams.
  • Represent Ellison Technologies with integrity and professionalism.
  • Own your cases/projects; document work comprehensively in customer records and technical files.
  • Perform other related duties as assigned.

What you’ll bring

  • Demonstrated experience installing, maintaining, or repairing CNC machine tools (machining and turning).
  • Depth in mechanical, hydraulic, and electrical troubleshooting.
  • Strong customer service, communication, and follow-through.

What you’ll get

  • Car allowance (or company vehicle in certain cases)
  • Company phone and laptop
  • Fuel covered plus a quick, hassle-free reimbursement process

Benefits

  • Paid time off (PTO), paid holidays, and sick time
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance

Culture and growth

Work with the latest technology, partner with a diverse client base, and build a long-term career on a team known for low turnover and continuous learning.

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people." — Graham Hooper (CEO)

See more about us on Glassdoor.

Equal Opportunity

"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

About the Company

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Ellison Technologies

Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates.  As a family of companies we are committed to the survival and growth of the American manufacturing industry.  Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.

Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve.  Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.  

Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments.  Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
 

The Ellison Way

We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.

WE ARE COMMITTED TO BE AN EQUAL OPPORTUNITY EMPLOYER
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Manufacturing - Other
WEBSITE
http://www.ellisontechnologies.com/