Field Service Engineer - Central Ohio Region

Hands-On Field Service RoleMTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real‑world products. In this role, you will work hands‑on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments.Job DescriptionThis position is located in Western Ohio and is a field‑based, customer‑facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo‑hydraulic and electro‑mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS‑specific technology is provided, and strong hands‑on technical aptitude is essential.TravelThis role involves regular travel to customer sites, primarily within Ohio, with occasional travel across the Northeast. Travel is typically approximately 40 – 50 %. Heavier travel during the first year is expected for onboarding, training, and time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel‑oriented role and interested in working in varied customer environments.Key ResponsibilitiesInstall, maintain, calibrate, and repair computer‑controlled servo‑hydraulic and electro‑mechanical test systemsDiagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and gripsTroubleshoot mechanical, electrical, and control‑system issues using hands‑on diagnostic methodsPerform calibrations independently for assigned customer systemsManage service documentation, assigned assets, and customer communication professionallyWork directly with customer engineering and lab teams in a service‑oriented environmentMaintain technical training and compliance with MTS quality and safety standardsWho This Role Is a Good Fit ForWe are open to candidates at different stages of their careers. The common thread is hands‑on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided.Pathway A: Early‑Career Technical ProfessionalsYou may be a good fit if you have hands‑on technical experience gained through internships, co‑ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined), an associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4‑year Engineering Technology degree, and comfort working with tools, wiring, mechanical assemblies, and technical systems, with an interest in growing into an independent field service role.Pathway B: Experienced Technicians / Field Service ProfessionalsYou may be a good fit if you bring 5–10+ years supporting electro‑mechanical, hydraulic, or industrial equipment, experience in field service, installation, system startup, or maintenance, and comfort owning customer relationships and troubleshooting complex systems with minimal supervision.Core Expectations for All CandidatesComfort with a field‑based role involving regular travel, especially during the first year, with increasing flexibility as independence growsWillingness to learn and follow structured training and mentorship during onboardingStrong communication skills and professional interaction with customersValid driver's license and ability to meet company vehicle requirementsExperience That Is Helpful (Not Required On Day One)Exposure to hydraulics, instrumentation, sensors, controls, or automationCalibration, diagnostics, or test‑equipment experienceHands‑on mechanical and/or electrical troubleshootingFamiliarity with common electrical and mechanical diagnostic tools and test equipmentWhat You'll GainDirect responsibility for service and support of complex servo‑hydraulic and electro‑mechanical systems used in real customer test environmentsA clear path to independent responsibility in a field‑based service role, supported by structured onboarding and mentorshipContinued technical development through hands‑on experience, formal training, and exposure to diverse applicationsLong‑term growth opportunities within a global engineering organizationPhysical Demands (MTS Global)While performing the duties of this job, the employee is required to lift 10 pounds (4.6 kilograms), lift and/or move up to 50 pounds (22.7 kilograms) frequently, and lift and/or move more than 50 pounds occasionally. The employee will engage in pulling/pushing, carrying, and working above the shoulder. This role requires walking, standing, sitting, stooping, squatting, kneeling, bending, and in rare cases climbing activities. The employee will be required to operate a motor vehicle as part of the remote working position. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and troubleshoot defects or abnormalities in the work.Compensation Information$30.00 – $40.00 per hour, commensurate with experience and qualificationsITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.#J-18808-Ljbffr