Banking Services, Communication Skills, Customer Satisfaction, Customer Support/Service, Emergency Services, High School Diploma, Information Technology & Information Systems, Interpersonal Skills, Interviewing Skills, Logistics, Maintenance Services, Multitasking, On Site Support, Onboarding, Organizational Skills, Privacy Controls, Professional Services, Record Keeping, Schedule Development, Service Delivery, Time Management
Position: Field Service Dispatcher
Location: Dallas, Texas onsite
Duration: Contract- 6 months with possibility of extending
Pay Range: $20.00-$23.00 hourly
Job ID: 177695
Job Overview:
The Field Service Dispatcher will be responsible for coordinating and managing the scheduling of field service technicians to ensure timely and efficient service delivery. This role requires excellent organizational skills, strong communication abilities, and the capacity to handle multiple tasks in a fast-paced environment.
Responsibilities:
- Schedule and dispatch field service technicians to customer locations based on service requests and priorities.
- Monitor and track the progress of service calls to ensure timely completion.
- Communicate with customers to provide updates on service schedules and address any concerns.
- Maintain accurate records of service requests, technician assignments, and job completions.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
- Handle emergency service requests and adjust schedules as needed to meet customer needs.
Qualifications:- High school diploma or equivalent; additional education or certifications in logistics or dispatching is a plus.
- Proven experience in a dispatching or scheduling role, preferably in a field service environment.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using dispatching software and other relevant tools.
- Ability to work under pressure and adapt to changing priorities.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $20.00- $23.00
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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