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Field Security / ACS Technician

In-Telecom

Slidell, Louisiana

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JOB DETAILS
SALARY
$55,000–$65,000 Per Year
SKILLS
Access Control, Blueprints, Business Solutions, Cloud Computing, Communication Skills, Computer Networks, Construction, Consulting, Customer Experience, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Database Backup, Dental Insurance, Documentation, Driver's License, Emergency Response, Fire Alarm, High School Diploma, Identify Issues, Internet Security, Internet/Online Service, Low Voltage (LV), Management of Information Systems/Technology (MIS), Network Routers, Network Switching, On Site Support, Physical Security, Presentation/Verbal Skills, Problem Solving Skills, Security Equipment, Surveillance, System Integration (SI), Systems Administration/Management, Systems Maintenance, Systems/Internals Programming, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Videoconferencing, Vision Plan, VoIP (Voice over IP), Writing Skills
LOCATION
Slidell, Louisiana
POSTED
30+ days ago

Description


In-Telecom is a growing company with a great team that provides exceptional service who is looking for eager professionals to join the team. In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full-service technology company providing customized solutions for cloud telephone, voice over IP, managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more. We attribute much of our success to the ability to provide the best customer experience and technical expertise, thus becoming the singular solution provider for our customers. 

Key Responsibilities


  • System Installation and Maintenance: Set up and maintain surveillance cameras, alarm systems, access control equipment, and ensure the stability and availability of these systems.
  • Technical Troubleshooting: Provide expert onsite and remote technical support, diagnosing and resolving issues swiftly to ensure minimal disruption to operations.
  • Strategic Collaboration: Work closely with construction teams and external vendors to ensure our technology needs are met and exceeded.
  • System Programming and Integration: Assist with programming existing systems, system integrations, and support for new installations, offering solutions that drive our mission forward.
  • Proactive Maintenance: Lead the charge in proactive work, focusing on system maintenance, backups, and upgrades to preempt potential issues.
  • Documentation and Training: Develop comprehensive documentation and training materials for staff, conducting formal and informal training sessions to enhance team capabilities.
  • Emergency Support: Respond promptly and professionally to after-hours emergency calls and requests as needed, demonstrating a commitment to excellence in service.


Skills, Knowledge & Expertise


  • 2-5 years of hands-on experience in physical security, fire alarm, or low voltage communication industry, installing field devices, and system programming.
  • Familiarity with leading security and access control systems. Specific product knowledge is a plus.
  • Intermediate to advanced knowledge of computer networks, including TCP/IP, DNS, DHCP, gateways, routers, and switches.
  • Strong problem-solving skills, excellent written and verbal communication abilities, and a customer-first attitude.
  • High school diploma or equivalent; additional certification or technical schooling preferred.
  • Ability to read and interpret technical blueprints, diagrams, and manuals.
  • Must be legally authorized to work and have a valid driver's license with a clean driving record.


Job Benefits


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About the Company

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In-Telecom