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Field Operations Program Administrator (Hybrid)

Horace Mann Educators Corp

Springfield, IL

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JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Campaigns, Communication Skills, Cross-Functional, Customer Support/Service, Detail Oriented, Emerging Technology, Expense Reports, Field Marketing, Financial Services, Follow Through, Frequently Asked Questions (FAQ), Insurance, Leadership, Learning Management System (LMS), Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Multitasking, Operational Communications, Operational Support, Operations Planning, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Project/Program Coordination, Reporting Skills, Revenue Growth, Sales, Sales Operations, Sales Support, Set Goals, Team Player, Willing to Travel, Writing Skills
LOCATION
Springfield, IL
POSTED
26 days ago

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future."> Field Operations Program Administrator (Hybrid)-Horace Mann-Springfield, IL

Field Operations Program Administrator (Hybrid)

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.

Springfield, IL

Horace Mann

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

https://boards.greenhouse.io/horacemannservicecorporation

keywords: position summary,coordinate,analysis,experience,skills,knowledge,what will help you succeed

EA Sales Operations, Planning & Recruiting

Overview: Horace Mann is seeking a highly organized and collaborative Field Operations Program Administrator to support field-facing programs and initiatives that drive sales effectiveness and operational support across the organization.This role partners closely with Field Leadership, Marketing, Sales Development, Communications, and Operations teams to help ensure programs are implemented smoothly, communicated effectively, and executed consistently. Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159

Responsibilities:

  • Coordinate and support field operations programs, initiatives, and campaigns
  • Assist with implementation planning, timelines, communications, and program tracking
  • Maintain program documentation, FAQs, and operational resources
  • Monitor program processes and support compliance with established guidelines
  • Track program metrics, reporting, and expenses
  • Support vendor coordination and issue resolution as needed
  • Identify process improvement opportunities and help streamline workflows
  • Prepare reports, summaries, and updates for leadership and stakeholders

Entity of type com.vizirecruiter.common.domain.model.Label with id: 1328 Entity of type com.vizirecruiter.common.domain.model.Label with id: 510

Requirements:

Required

  • 3-5+ years of experience in field operations, program coordination, sales operations, or related support roles
  • Strong organizational and project coordination skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong Microsoft Office skills, including Excel and PowerPoint
  • Experience working across cross-functional teams
  • Strong written and verbal communication skills

Preferred

  • Insurance or financial services experience
  • Experience supporting field or sales organizations
  • Familiarity with survey tools, reporting platforms, or Learning Management Systems (LMS)
  • Exposure to AI tools or emerging technologies

What Will Help You Succeed

  • Strong attention to detail and follow-through
  • Process-oriented mindset
  • Ability to collaborate and influence across teams
  • Analytical and problem-solving skills
  • Adaptability and strong customer service mindset

Additional Information

  • Hybrid role with a minimum of 3 days per week in office
  • Additional in-office days may be required based on business needs
  • Periodic travel required

Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 287 Entity of type com.vizirecruiter.common.domain.model.Label with id: 22763

About the Company

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Horace Mann Educators Corp