Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $70,000 - $90,000 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As the Manager, Field Operations, you’ll manage all aspects of the third-party operations on behalf of the customer and serve as a liaison and main point of contact between the customer and third-party carriers. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.
What you’ll do on a typical day:
Monitor, track, and evaluate LCC carrier performance to key performance indicators (KPIs) and metrics
Responsible for leading LCC carrier management to establish countermeasures and improvement plans are created and executed and follow up with carrier regarding progress being made to these countermeasures
Lead on-site LCC carrier activities to include 12 – 16 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc.
Create standardized work procedures (SOS/JES) for LCC activities
Educate, train, and monitor LCC carrier execution to standardized work
Perform process audits and lead various carrier performance reviews
Provide reporting for LCC performance metrics to appropriate leadership
Work with the customer to establish strategies for continuous improvement of the consolidation centers
Lead value stream mapping activities and creates LCC process flow diagrams
Review weekly logistics consolidation center invoice submission for validity and first level approval of invoices in excess of $330K/week and $17M/year
Identify cost savings of $100K/annual in LCC projects
Participate in network carrier transitions that consist of weeklong assignments away from home
Work across two shifts with LCC Operations ending at 1830 EST at least one/afternoon evening per week
At a minimum, you’ll need:
4 years of logistics or transportation experience
Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
It’d be great if you also have:
Problem Solving Skills and attention to detail.
Comprehend multiple sources of data to identify and solve areas of improvement.
Develop insightful, value-added, and actionable analyses with detailed explanations
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.