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Field Lead Technician

Paul Davis Restoration of the South Region

Antioch, TN

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JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Apple iPad, Apple iPhone, Cellular Telephone, Coaching, Commercial Real Estate, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Emergency Response, Hand Tools, High School Diploma, Housekeeping/Cleaning, Leadership, On Call, On Site Support, Operating Systems, Organizational Skills, Process Management, Residential Real Estate, Team Lead/Manager, Telephone Skills, Training/Teaching, Warehousing
LOCATION
Antioch, TN
POSTED
30+ days ago
Benefits:
  • Medical, Dental, and Vision
  • Cell phone allowance
  • Company shirts
  • Paid IICRC certification training
  • 401(k)
  • 401(k) matching
  • Company car
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Paid time off


Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?


Field Lead Technician
$25.00 - $30.00 + benefits


The Field Lead Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations.  With a natural drive to lead, this Field Lead and their team address the property and the customer with skill, knowledge, and professionalism, and our goal is to preserve as much of the property as possible while working safely and efficiently on the job site.
       
RESPONSIBILITES:
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
  • Recruit and coach technicians both in the field and in the warehouse
  • Survey damage within the property
  • Evaluate and record damage to all items within the property
  • Manage cleaning process for both contents and structural damage
  • Demolition of structural damage to properties through the use of hand and power tools  
  • Clean up assigned job sites after demolition
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines 
  • Complete notes of assigned jobs in our primary operating system (RMS) 
  • Contact the customer of assigned jobs with ETA 
  • Take photos of jobs assigned at start, completion, and throughout the process 
  • Responsible for maintaining assigned vehicles and equipment
  • Responsible for unloading and reloading assigned vehicles with equipment 
  • Keep equipment clean and organized in the shop 
  • Responsible for unloading trash in assigned area
  • Responsible for recording your time and coding it to the job assigned 
  • Company paid IICRC certifications as classes are offered 
  • Assist in the development of new hires through on the job training 
  • All other duties as assigned
Competency – Knowledge, Skills and Abilities:
  • Knowledge of technology (iPhone, iPad) 
  • Customer Service Skills 
  • Communication skills via phone and face to face 
  • Computer skills 
  • Ability to learn and operate our primary operating systems:  RMS, Xactimate, MICA and additional systems as requested 
  • Ability to create documents and estimates   
  • Ability to answer and communicate with customers over the phone and face to face  
  • Ability to work independently 
  • Ability to lead a team of Technicians 
  • Ability to complete work on multiple jobs within the same time frame 
  • Ability to participate in an on call schedule 
  • Ability to work within hazardous environments safely 
  • Ability to safely operate hand and power tools
  • Ability to operate a company vehicle safely 
  • Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics 
  • Maintain a level of confidentiality 
Required Education and Experience:
  • High School Diploma or GED required 
  • Customer Service experience 
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling 
Preferred Education and Experience: 
  • One or more years’ experience within the restoration industry
Physical Requirement:
  • Must be able to stay in a stationary position up to 25% of the time within a vehicle.
  • Constantly moves about job sites
  • Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
  • Occasionally ascends and descends a ladder to complete jobs 
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone and face to face 
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle  
Make an impact now:  Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:   
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 


Disclaimer: 
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

About the Company

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Paul Davis Restoration of the South Region