Field IT Technician (GA, Savannah)

Five Star Food Service Inc

Savannah, GA

JOB DETAILS
SKILLS
Background Investigation, Catering Services, Communication Skills, CompTIA Network+, Customer Support/Service, Desktop Administration, Ethernet Cable, Food Services, Food and Beverage Industry, Information Technology & Information Systems, Inventory Management, Lift/Move 35 Pounds, Loss Prevention, MCP - Microsoft Certified Professional, Management of Information Systems/Technology (MIS), Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Mobile Devices, Negotiation Skills, Network Administration/Management, Network Connectivity, On Site Support, Operational Support, Organizational Skills, Project/Program Management, Statistics, Technical Support, Time Management
LOCATION
Savannah, GA
POSTED
11 days ago

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Field IT Technician (GA, Savannah)

GA, Savannah

The position of IT Field Operations Technician will support the launch and day to day operation of the Micro Market business from a technical standpoint. This position will also support the sites that are live and in production. Reports statistics to IT management and Corporate office.

Service Area: Savannah, GA

Major Job Duties and Responsibilities:

  • Receive and record equipment information.
  • Will work closely with clients and vendors
  • Negotiate network connections for all new accounts
  • Ensure all network connections are good in existing accounts
  • Responsible for maintaining cameras and DVR systems in all markets
  • Will complete service calls for all market locations
  • Maintaining parts inventory
  • Responsible for warranty credit of parts and returns
  • Collecting of video files for loss prevention
  • Support of handhelds devices used for inventory management
  • Performing surveys with management of new accounts for layout
  • Will also give support to Corporate IT infrastructure team (Will occasionally travel)
  • Monitoring the connectivity of active sites

Technical Skills required:

  • Networking knowledge
  • Ability to troubleshoot Network issues.
  • PC hardware troubleshooting skills

Requirements:

  • Certification in one or more of the following preferred; MCP, A+. or Network +
  • Proven ability to be self-managed, self-motivated ("thinking outside the box" and retain "lessons learned")
  • Project management skills
  • Excellent time management skills
  • Knowledge of vending business helpful
  • Customer service experience
  • Excellent communication skills
  • Excellent organizational skills
  • Strong knowledge of MS office (Excel, word, PowerPoint, etc..)
  • Knowledge of cabling (Cat5 / 6, BNC, etc.)
  • Must be able to lift 35lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis.
  • Must be able to consent to an initial drug screen
  • Must be able to consent to a background check

Benefits:

  • Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
  • Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.

Position Information:

  • Status: Full-Time
  • Pay Rate: Based on experience and technical knowledge
  • Work Hours: 8:00am - 5:00pm; overtime will be required
  • Work Days: Monday, Tuesday, Wednesday, Thursday, and Friday; weekend work may be required

About Five Star Food Service:

Join one of the nation's largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.

Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/Disabled/Veteran

Location - GA, Savannah - GA - 10 BRASSELER BLVD

About the Company

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Five Star Food Service Inc

In less than 20 years, Five Star Food Service has grown into one of the largest full-line vending, micro market, office coffee service and food services providers in the United States. We are a dominant presence across the Southeast, including Tennessee, Georgia and Alabama. Our business philosophy is anchored in the traditional principles of integrity, quality, and customer focus. We work hard and pride ourselves on providing our customers with the food and refreshment solutions that meet their exact needs while delivering their employees and guests a delicious, satisfying experience. Simply put, we believe in keeping our customers’ needs at the center of our attention.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Food and Beverage Production
EMPLOYEE BENEFITS
Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Life Insurance
FOUNDED
1996
WEBSITE
http://fivestar-food.com/