Field Engineer 4

Pay Rate: $22.86 - $24.29 per hour
Location: Menands, NY
Duration: 7 Months

Responsibilities:

• Repair laptops and desktops in the metro area.
• Perform repair activities such as replacing hard drives, motherboards, and keyboards.
• Conduct whole unit swaps and repair or replace PC peripherals.
• Close service tickets in real time using the company-provided phone.

Requirements:

• Must have own reliable car and car insurance.
• 1+ year of hands-on experience with laptop and desktop break-fix.
• General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.
• Substantial administrative work required, such as real-time reporting of time and location.
• Willingness to work beyond planned shift when required (overtime compensation provided).
• Reliable computer and high-speed internet connection at home required.
• Compliance with business casual dress code required.

Preferred Skills:

• Computer-building background experience.

Benefits:

• Dell certifications required but provided at no cost to the candidate.
• Mileage during the day to work locations reimbursed per standard rates.