Field Coordinator

Help at Home LLC

Springfield, IL

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JOB DETAILS

SKILLS

Administrative Skills, Communication Skills, Computer Skills, Customer Support/Service, Employee Assistance Plan, High School Diploma, Home Care, Interpersonal Skills, Organizational Skills, Presentation/Verbal Skills, Telephone Skills, Willing to Travel, Writing Skills

LOCATION

Springfield, IL

POSTED

3 days ago

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As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.

We're seeking a Field Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Paid time off and holidays
Employee assistance programs and wellness initiatives
Flexible options to support a balanced life

Responsibilities

What Youll Do:
Conduct daily visits to clients homes, as required (new).
Answer incoming phone calls and redirect calls, as needed.
Greet and assist guests, as needed.
Enter and submit documentation records of home visits.
Assist the Branch Manager with any other administrative/clerical duties.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications

What Youll Bring:
Strong communication skills, oral and written.
Excellent interpersonal skills.
Proficient computer skills.
HOST Trained (new - not sure if this goes here, or under education/experience)
Education and Experience:
High School Diploma or GED required.
One (1) to two (2) years of customer service experience required.
Access to an insured and reliable vehicle.
Active and current auto insurance.
Physical Requirements:
Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
Regular travel on a daily or weekly basis required, even in inclement weather
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as

About the Company

H
Help at Home LLC