Field Consultant - Ca

Job Summary

The Field Consultant is the primary contact for L2T’s client base and is responsible for building and maintaining excellent relationships with the Dealer Marketing staff, Dealer Principal, and General Manager within the assigned customer base. This role will identify and develop field relationships to support L2T’s long range objectives of earning new business and growing existing business.

The Field Consultant will utilize strong understanding of L2T’s suite of products and industry knowledge to ensure maximum customer value and satisfaction.

Principal Duties and Responsibilities

• Proactively build and maintain relationships/prospect/educate on L2T solutions with in-market decision makers at both the dealer level and manufacture level
• Maintain a high level of digital knowledge and in market changes that affect our dealers
• Provide researched feedback and educated suggestions to prospects and current top level clients
• Collaborate with Digital Advisors: inform of client details necessary to positive working relationship between DA and client.
• Obtain new clients at a progressive rate while setting proper expectations to reduce churn
• Conduct business while upholding an L2T Media reputation – educated, professional, respectful and willing to work hard.
• Identify areas of opportunity within current client base where L2T can build business (auto groups)
• Uncover and generate opportunities with in-market decision makers
• Assist with deliverables with HOT clients so as to reduce churn
• Act as a contact for your digital advisors when they need your guidance and advise.
• Use strong technical and business skills to earn confidence of prospects and clients
• Assist other sales team members when you can to help build business. Provide insight into what works for you that might help others close business.
• Customer Support: Be there when your clients need your guidance or direct them to a digital advisor who can provide response or feedback.
• Engage with the fast paced environment and think strategically to build business and problem solve.
• Evaluate campaign results to help clients and prospects understand opportunity and growth potential.
• Expand digital expertise. Understand what other digital solutions are available and how L2T Media compares.
• Ability to structure proposals and agreements.
• Strong communication skills, written and oral that will enhance customer experience and internal operations.
• Understanding of Google’s products and offerings that L2T Media provides

Skills & Requirements

Skill Requirements

• Ability to manage time and complete multiple tasks while continually meeting deadlines
• Must have strong computer skills, including advanced Microsoft user, excel and PPT
• Preferred experience in Salesforce.com, Google Analytics and Google Adwords
• Must have advanced problem solving and analytical skills
• Must be self-directed and effective working independently, yet equally comfortable contributing in a team environment
• Exceptional communication skills to effectively message verbally and in writing
• Prioritizes and completes tasks with a concern for all the details involved – respecting other internal teams.
• Easily adapts to change in responsibilities, work processes, timeframes, performance expectations, organizational culture or work environment.

Experience

• Five or more years of related sales experience
• Media or Advertising experience preferred
• Automotive experience preferred
• Strong Microsoft and database familiarity
• Salesforce.com system experience preferred, but not required

Education

• High School Diploma or GED required
• Bachelor’s degree is desired

Physical Requirements

• General Office Activities