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Field Computer Technician for Point of Sale Industry

Point of Sale Innovation

Alliance, OH

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JOB DETAILS
SKILLS
Applications Security, Business Solutions, Cloud Computing, Communication Skills, CompTIA A+, CompTIA Network+, Computer Hardware, Computer Maintenance, Computer Science, Computer Skills, Computer Systems, Corporate Compliance, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Document Scanners, Driver's License, Hardware Components, Hardware Repair, Health Insurance, Identify Issues, Information Technology & Information Systems, Inventory Management, Lift/Move 50 Pounds, MCP - Microsoft Certified Professional, Mac Operating System, Maintain Compliance, Maintenance Services, Microsoft Active Directory, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, Network Administration/Management, Network Routers, Network Switching, Network System Hardware, Network System Software, On Site Support, Peripheral Hardware, Point of Sale (POS) Systems, Point of Sale Installation, Preventative Maintenance, Printers, Problem Solving Skills, Reimbursement, Restaurant, Retail, Retirement Plan, Sales, Security Protocols, Software Administration, System Operations, Systems Administration/Management, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Time Management, Training/Teaching, Vision Plan, Warehousing, Wi-Fi, Willing to Travel, Wireless Communications
LOCATION
Alliance, OH
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Field Computer Technician

Job Summary


We are seeking a reliable and skilled Field Computer Technician for restaurant point of sale systems to install, maintain, troubleshoot, and repair computer hardware, software, and networking systems at client locations. This role requires hands-on technical expertise, strong problem-solving abilities, and excellent customer service skills. The Field Technician will travel to customer sites to diagnose technical issues and ensure systems operate efficiently and securely.


Key Responsibilities


  • Travel to client locations to install, configure, and maintain computer systems, peripherals, and network equipment

  • Diagnose and resolve hardware, software, and connectivity issues

  • Perform system upgrades, repairs, and preventative maintenance

  • Install operating systems, business applications, and security updates

  • Set up and support printers, scanners, mobile devices, and other IT equipment

  • Troubleshoot network issues including routers, switches, and wireless connectivity

  • Provide onsite technical support and user training

  • Document service activities, issues, and resolutions

  • Maintain inventory of tools, parts, and equipment

  • Ensure compliance with company IT standards and client security protocols

Required Qualifications


  • Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)

  • Proven experience in computer repair and troubleshooting

  • Strong knowledge of:

    • Windows and/or macOS systems

    • Hardware components and peripherals

    • Networking fundamentals (TCP/IP, Wi-Fi, routers, switches)

    • Microsoft Office and common business software

  • Valid driver’s license 

  • Ability to travel locally to client sites

  • Strong communication and customer service skills

  • Ability to work independently and manage time effectively

Preferred Qualifications


  • Industry certifications such as:

    • CompTIA A+

    • Network+

    • Microsoft Certified Professional (MCP)

  • Experience with:

    • Remote support tools

    • Active Directory

    • Cloud platforms (Microsoft 365, Google Workspace)

    • POS systems or industry-specific hardware

Physical Requirements


  • Ability to lift and carry equipment up to 50 lbs

  • Ability to work in confined spaces or under desks

  • Frequent standing, bending, and driving

Work Environment


  • Primarily onsite at customer locations

  • Combination of office, retail, warehouse, or industrial environments

  • May require occasional evening or weekend support

Compensation & Benefits (Optional Section)


  • Competitive hourly pay / salary

  • Mileage reimbursement/company car used for on-site visits

  • Health, dental, and vision insurance

  • Paid time off

  • Retirement plan

  • Professional development opportunities

Success Traits


  • Problem-solver mindset

  • Self-motivated

  • Detail-oriented

  • Professional and customer-focused

  • Adaptable in fast-paced environments


About the Company

P

Point of Sale Innovation