Field Application Scientist (FAS) - Pluto C-Free Portfolio Location: San Francisco, CARegional Coverage: Northwest U.S. About the Role Curiox is seeking a Field Application Scientist (FAS) to support our Pluto C-Free portfolio. This role is ideal for a scientist who enjoys combining technical expertise with customer engagement and wants to play a key role in helping customers successfully adopt innovative cell processing and sample preparation solutions. The FAS will partner closely with customers, Sales, Field Service, and internal cross-functional teams to provide training, technical support, and application guidance. We are especially interested in candidates with strong flow cytometry expertise, including hands-on experience with antibody cocktailing, staining workflows, and sample preparation. Experience supporting clinical or medical center environments handling patient samples is highly valued. This is a regional role focused primarily on customers in the Northwest U.S. and limited Central US Coverage, with moderate travel required. What You'll Do Customer Training and Technical Support
Deliver onsite and remote training for customers using the Pluto C-Free platform Provide technical support during installation, onboarding, and routine operation Troubleshoot customer questions and help ensure a successful user experience Advise customers on best practices for flow cytometry-related sample preparation and staining workflows
Product Demonstrations and Applications Support
Conduct product demonstrations for prospective and existing customers Partner with the Sales team to communicate the technical value of Pluto C-Free solutions Support customer applications involving flow cytometry, antibody staining optimization, and clinical sample workflows Gather customer feedback and communicate insights to internal teams
Operational and Cross-Functional Collaboration
Work closely with Field Service Engineers to support seamless customer handoffs Assist in developing SOPs, application notes, and technical documentation Maintain accurate records of customer interactions, trainings, and demo outcomes Collaborate with R&D, Product Management, and Customer Experience teams to share field insights and improve workflows
What We're Looking For
Master's/ PHD degree in life sciences, biotechnology, immunology, or a related field Strong hands-on laboratory experience in life sciences applications Flow cytometry expertise strongly preferred Experience with antibody cocktailing, staining workflows, and sample preparation Experience in medical centers, hospital labs, or other clinical sample-handling environments is highly preferred Strong communication and presentation skills, with the ability to explain technical concepts clearly Customer-focused mindset with excellent interpersonal skills Strong organizational skills and ability to manage multiple priorities independently Willingness to travel approximately 25-30%
Preferred Experience
Prior customer-facing, field applications, technical support, or scientific training experience Background in immunology, cell biology, or related application areas Experience supporting workflows involving clinical or translational research samples
Key Competencies
Technical expertise in flow cytometry and related life sciences applications Knowledge of antibody staining, cocktail preparation, and workflow optimization Strong customer focus and problem-solving skills Effective communication and collaboration across teams Adaptability in a dynamic, fast-paced environment
Why Join Curiox At Curiox, you'll join a collaborative team focused on improving sample preparation workflows and enabling better scientific outcomes for customers. This is an opportunity to build strong field applications experience while contributing specialized expertise that strengthens our Customer Experience team and supports customers working in advanced research and clinical environments.