Acceptance Testing, Alternative Energy, Artificial Intelligence (AI), Business Model, Climate Change, Commissioning, Customer Relations, Customer Support/Service, Customer Training, Electrical Design, Electrical Engineering, Electrical Power Distribution, Electronics, Embedded Systems, Energy Efficiency, Environmental Issues, Federal Laws and Regulations, Healthcare, Home Automation, IEEE (Institute of Electrical and Electronic Engineers), Intrusion Prevention Systems, Leadership, Lithium Battery, Mandarin Chinese Language, Manufacturing, Medium Voltage (MV), National Electrical Code, National Fire Protection Association (NFPA), Network Operations Center, Partner Sales, Problem Solving Skills, Product Demonstration, Product Design, Product Engineering, Product Management, Research & Development (R&D), Resolve Customer Issues, Sales, Sales Support, Sales/Support Engineering (SE), Software Engineering, Startup, State Laws and Regulations, Sustainability, System Integration (SI), Technical Presentation, Technical Support, Technical Writing, Telecommunications, Testing, Thermal Management, Training/Teaching, Value Chain Model, Willing to Travel
Morrisville, North Carolina
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of innovative energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, to nurture the development of innovative manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers, and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership-level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities:
The Field Application Engineer (FAE) – Intelligent Power Systems (IPS) serves as the primary technical resource supporting Delta's portfolio of three-phase and single-phase UPS systems, All-in-One (AiO) power solutions, Power Conversion Systems (PCS), Battery Energy Storage Systems (BESS), and power distribution solutions. This customer-facing role partners with Sales, Product Management, Engineering, and Service teams to support solution design, product integration, commissioning, and technical support throughout the customer lifecycle.
The ideal candidate has experience with critical power infrastructure, electrical distribution, and mission-critical applications within data centers, telecommunications, industrial, and commercial environments.
- Serve as the technical expert for Delta's IPS portfolio, including UPS, PCS, AiO, BESS, PDUs, and Static Transfer Switches (STS).
- Support the sales team by providing technical presentations, product demonstrations, solution recommendations, and application engineering.
- Assist customers with system sizing, electrical design, power distribution, redundancy (N, N+1, 2N), battery runtime calculations, and system integration.
- Support commissioning, startup, troubleshooting, factory/site acceptance testing (FAT/SAT), and post-installation technical support.
- Collaborate with Product Management, R&D, and Global Engineering to improve products and resolve customer issues.
- Develop technical documentation and deliver training for customers, partners, and internal teams.
- Travel up to 30% throughout North America for customer support, commissioning, and training.
Minimum Qualifications:
Education
- Bachelor's/Master’s Degree in Electrical Engineering or a related technical field.
Experience
- 3–5+ years supporting UPS systems, PCS, AiO solutions, BESS, power distribution, or critical power infrastructure.
- Experience with three-phase and single-phase electrical systems and mission-critical power applications.
- Knowledge of low- and medium-voltage electrical systems (120V–690V).
Technical Skills
- Strong understanding of:
- Three-phase and single-phase UPS systems
- Power Conversion Systems (PCS)
- All-in-One (AiO) power solutions
- Battery Energy Storage Systems (BESS)
- Power quality and electrical distribution
- Battery technologies (VRLA and Lithium-Ion)
- One-line diagrams, load calculations, and redundancy architectures
Preferred Qualifications:
- Experience supporting data centers, AI infrastructure, telecommunications, healthcare, or industrial facilities.
- Knowledge of PDUs, RPPs, STS, rack power distribution, and energy storage integration.
- Familiarity with IEEE, NEC, UL, and NFPA standards.
- Mandarin language skills are a plus.
Benefit at Delta Electronics Americas:
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement:
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
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