Fiduciary Officer II

At First Citizens Bank, we help clients pursue their ambitions at every stage of life. From life’s biggest financial decisions to everyday needs big and small, our First Citizens Wealth team delivers banking, investment, insurance, and many more solutions that support the moments that matter most.

This position collaborates with the relationship team to provide fiduciary services to high net worth clients with a focus on relationship expansion and retention. Consults on estate and tax planning, wealth transfer, and asset management needs. Implements and fulfills the provisions of legal and estate planning documents. Collaborates with team to identify planning and revenue opportunities driven by client goals, needs, financial situations, and family dynamics. Demonstrates discretion and effective judgement in managing complex and sensitive relationships. Supports client service delivery and operational management in all assigned relationships. May mentor and provide advice to fiduciary associates and team members through a strong knowledge of fiduciary norms.

• Fiduciary Management - Administers personal trust accounts. Consults with team and clients to develop comprehensive, long-range fiduciary and estate plans. Ensure accounts comply with legal and regulatory guidelines as well as directives contained in Trust documents. Communicates clearly and effectively with grantors, beneficiaries, relationship team and other interested parties with respect to fiduciary decisions.
• Relationship Management - Drives ongoing client service to maintain strong relationships, expansion of High Net Worth services and revenue opportunities.
• Collaboration - Partners with other associates on administering investment-oriented client relationships, managing client communications, and service responsiveness. Coordinates aspects of service across team to ensure a satisfactory client experience.
• Sales - Promotes the Private Wealth Advisory Services offerings with existing clients, within local markets, and by engaging partners to capture additional assets. Supports the profiling of customer needs in the context of an advice-based relationship.

Bachelor's Degree and 4 years of experience in Trust Administration, Estate Planning or Financial Planning OR High School Diploma or GED and 8 years of experience in Trust Administration, Estate Planning or Financial Planning

Preferred Area of Experience: Trust or Legal License or Certification Type: National Trust School, Certified Trust and Financial Advisor (CTFA) Preferred, Certified Financial Planner (CFP) PreferredSkill(s): Accomplished level of financial or fiduciary and estate planning skills, Demonstrated relationship management skills., Demonstrated discovery skills., Strong communication skills., Demonstrated teamwork skills.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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