Business Office Operations Manager

Overview The Business Office Operations Manager for a national physical security sales and installation company plays a pivotal role in maintaining and optimizing the day-to-day administrative, financial, and operational functions of the office. This position is essential for ensuring smooth coordination between internal departments, vendors, and clients while supporting key business processes. Responsibilities Administrative Duties: Answer billing-related calls and take messages as needed. File Accounts Receivable (AR), Accounts Payable (AP), and Human Resources (HR) paperwork for the office. Assist with special projects as assigned. Maintain and oversee State License expiration dates. Manage and update employee phones and phone lists/labels. Maintain and organize employee and company personnel files. Ensure compliance with security licensing requirements, including DCJS and Maryland jurisdiction regulations. Maintain and update the employee handbook. Financial Operations: Manage petty cash transactions and reconciliation. Process and record credit card payments. Bill and invoice for installation and monitoring services. Enter receipts and deposits into QuickBooks (QB). Enter vendor bills into QuickBooks and ensure accurate record-keeping. Pay vendors and manage AP accounts, ensuring crucial payment deadlines are communicated and met. Oversee all AR, including pursuing past-due payments, managing collections, and maintaining account accuracy in QB. Create and manage statements for accounts, installations, and services. Employee Benefits and Vendor Relations: Complete vendor credit applications and maintain records. Support the onboarding of vendors and monitor ongoing compliance. Reporting and Communication: Send daily numbers email to management (e.g., to Ken). Maintain clear and consistent communication with all departments regarding deadlines, updates, and operational changes. Qualifications: Education and Experience: High school diploma or equivalent required; associate's or bachelor's degree preferred. 3+ years of experience in office management, operations, or a related administrative role. Experience with QuickBooks and other office management software is required. Qualifications These duties ensure that the individual maintains high service levels and aligns with the physical security company's mission to protect and serve clients effectively across a national landscape. Professional demeanor with the ability to maintain confidentiality. Problem-solving mindset and ability to work independently. Team-oriented with strong interpersonal skills. Proven experience in an administrative or sales coordination role. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office tools. Exceptional organizational and multitasking abilities. Excellent verbal and written communication skills. Familiarity with CRM systems and pipeline management is a plus. Ability to handle sensitive information with confidentiality. - required Strong organizational and time management skills. Ability to multitask and prioritize responsibilities effectively. Excellent verbal and written communication skills. Attention to detail and high degree of accuracy. Knowledge of AR/AP processes and familiarity with credit, collections, and vendor relations. High School diploma required 3+ years of previous experience in administrative support for a sales and/or technology industry strongly preferred The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all functions, physical demands and skills required of personnel so classified. #LI-HW1 About Us This posting reflects an existing vacancy that we are actively recruiting for. Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement. About Konica Minolta Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne « 20 années d'excellence, d'innovation et de résultats » tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. Salary Disclaimer Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, job‑related knowledge, geographic location, and specific business needs. Salaire- A titre indicatif Konica Minolta s'engage en faveur de pratiques de rémunération transparentes et équitables. Notre structure salariale est conçue pour soutenir la croissance des employés, permettant aux individus de progresser dans la fourchette salariale au fur et à mesure de leur progression. Le salaire de base réel proposé variera en fonction des compétences, de l'expérience, des connaissances liées au poste, de la localisation géographique et des besoins spécifiques de l'entreprise du candidat. AI Disclosure Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision. Mention d'utilisation de l'IA Konica Minolta Business Solutions (Canada) Ltd., ou ses prestataires tiers autorisés, peuvent utiliser des technologies d'intelligence artificielle pour soutenir certains aspects du processus de recrutement. Néanmoins, les candidatures sont examinées par notre équipe de recrutement, qui prend toujours la décision finale d'embauche. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Déclaration sur l'égalité des chances : Konica Minolta est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et de l'action positive. Nous considérons tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, de croyance, d'origine nationale, de sexe, de grossesse, d'âge, d'orientation sexuelle, de statut de personne transgenre, d'identité de genre, de handicap, d'aliénation ou de citoyenneté, d'état civil ou de partenariat, d'informations génétiques, de statut de vétéran ou de toute autre caractéristique protégée par les lois applicables Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.