Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Organizational Skills
Posting Details
Position Information
-------------------
Job Title: Federal Work Study - Career & College Promise - Jamestown
Full Time/Part Time: Full Time/Part Time
Job Description
---------------
Assists with timely and accurate data entry of college applications and other forms as assigned. Also assists with processing incoming admission applications and related applicant information. Communicates with students, parents, and counselors about the application process, account activation, and the registration process. Student works with other Career and College Promise staff in support of the areas functions as assigned.
Duties and Functions
--------------------
- Provide proactive customer service to all students, faculty, staff, and the community to ensure consistency
- Assists with communicating with students, parents, and counselors about the application process, account activation, and registration process
- Reviews application data for deficiencies, resolving discrepancies by using standard procedures
- Verifies entered student data by reviewing, correcting, deleting, or reentering data as appropriate
Difficult Challenges
-------------------
- Contacts Education Required
- Education Preferred
- Experience Required
- Experience Preferred
- Preferred experience in customer service
- Strong computer skills in Microsoft Word, PowerPoint, and Excel
- Ability to communicate well both verbally and in writing
- Must have good organizational skills and be able to take initiative to complete a task
- Must be able to keep confidential information
KSA Required
------------
- Department: Career and College Promise
- Campus: Jamestown
- Supervisor: Wish Bailey
- Ext: 50562
- Hours: Up to 20 per week
- Hourly Rate: $15.00
The following compliance training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
- Ethics
- Safety
- Shooter on Campus
- Personal Information Protection Training (PIP)
- Anti-Discrimination
- Harassment & Title IX
- Other training may be required as determined applicable.
Physical Demands
----------------
Posting Type
------------
- Workstudy
- Posting Detail Information
- Posting Number: 2024-078-TEMP-P
- Open Date: 02272026
- Close Date: Open Until Filled
- Yes
- Special Instructions to Applicants
- To be considered for Federal Work Study positions, the applicant must have applied for financial aid and show financial need.
Supplemental Questions
----------------------
- Are you currently a GTCC student? Yes No
- Documents Needed to Apply
Required Documents
Optional Documents
Resume
Cover Letter
Other
G
Guilford Technical Community College