Position Description: Implement First Equipment Company (FEC) On-site Equipment Rental Programs (OERP) and provide training, onboarding, and daily management of on-site programs. Work with project teams and vendors to support efficient use, movement, and maintenance of construction equipment.
Essential Duties & Key Responsibilities:
- Serve as point of contact for project teams and on-site rental vendors to understand, confirm, and implement equipment needs.
- Visit project sites to establish presence with stakeholders to manage on-site equipment requirements, maintenance, and transition of construction equipment to/from yard.
- Provide exceptional customer service and timely communication with project team stakeholders and on-site trade and rental vendors for relationship development and service excellence.
- Provide support for end-user system troubleshooting related to rental software, and inventory and contract management systems for on-site equipment rental programs. Support project teams and vendors adoption and adherence to systems.
- Monitor utilization of rental equipment use and track vendor billing, and accuracy of customer invoices for on-site equipment rental programs.
- Provide on-site equipment rental program preconstruction information, including but not limited to generating equipment lists for bidding consideration.
- Develop and maintain on-going vendor relationships to promote reliability and high service standards throughout projects.
- Other activities, duties, and responsibilities as assigned.