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Fast Play Product Manager

Brightstar Lottery

Lakeland, FL

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JOB DETAILS
SALARY
$60,989–$200,500 Per Year
SKILLS
Best Practices, Build Management, Communication Skills, Customer Relations, Customer Service Management, Data Analysis, Detail Oriented, Develop and Maintain Customers, Diversity, Documentation, English Language, Federal Laws and Regulations, Finance, Forecasting, French Language, Game Design, Games Programming, German Language, Interpersonal Skills, Leadership, Manufacturing, Market Trend Analysis, Marketing, Medical Conditions, Medical Genetics, Microsoft Office, Multilingual, Onboarding, People Management, Performance Analysis, Performance Metrics, Portuguese Language, Presentation/Verbal Skills, Printing, Problem Solving Skills, Process Improvement, Product Development, Product Documentation, Product Management, Project/Program Management, Requirements Management, Retail Operations, Sales, Sales Management, Spanish Language, State Laws and Regulations, Team Lead/Manager, Team Player, Technical Delivery, Time Management, Writing Skills
LOCATION
Lakeland, FL
POSTED
6 days ago
Fast Play Product Manager


Location:

Lakeland, FL, US, 33815


Requisition ID: 19315


Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .


Overview


As a Fast Play Product Manager, you will serve as the primary product expert and customer partner for Fast Play offerings. This role builds trusted customer relationships, translates business needs into product solutions, and guides Fast Play games from concept through launch. The position works onsite at the Lakeland, Florida facility. In this role, you will collaborate closely with customers, internal delivery teams, and product development to ensure games are optimized, compliant, and commercially successful.


What You'll Do


Customer Partnership & Product Leadership


+ Manage and strengthen relationships with Fast Play customers across assigned jurisdictions.

+ Act as the subject matter expert for the Fast Play portfolio, presenting product capabilities and recommendations.

+ Analyze performance data, KPIs, and market trends to guide gameplay strategies and portfolio decisions.

+ Recommend product enhancements aligned with customer needs, competitive insights, and Brightstar best practices.

+ Ensure visibility of forecasts and pipeline activity with Lakeland‑based customer‑facing and development teams.


Project & Cross‑Functional Coordination


+ Develop and manage project timelines in partnership with technical and site teams.

+ Monitor game development, art conversion, and software builds to ensure customer requirements are met.

+ Resolve issues by collaborating with software, project, and operational stakeholders.

+ Support onboarding of new customers by gathering and documenting requirements.

+ Participate in cross‑functional initiatives focused on process and product improvements.


Game Design & Development


+ Apply best practices from Instant Win, Fast Play, and eInstant games to develop customer‑ready concepts.

+ Submit design requests and collaborate with Creative teams on new game assets.

+ Build prize structures, including guaranteed low‑end prize structures (GLEPs), aligned with game mechanics.

+ Review gameplay, parameters, and playability, offering informed recommendations as needed.

+ Contribute requirements and insights for future Fast Play product enhancements and integrations.


What You'll Bring


+ Associate’s degree in Business, Marketing, Sales, Finance, Printing, or a related field, or equivalent experience.

+ 6+ years in customer service, account management, or a related role.

+ 3+ years in lottery, printing, manufacturing, or a comparable industry.

+ Strong project and time management capabilities.

+ Excellent written, verbal, and interpersonal communication skills in English.

+ Proficiency in Microsoft Office, with advanced Excel formulas and calculations.

+ Ability to create accurate prize and payout structures.

+ High attention to detail, sound judgment, and discretion with confidential information.

+ Self‑directed, collaborative, and effective under tight deadlines.


What Will Make You Stand Out


+ Bachelor’s degree in a related discipline.

+ Experience with international accounts or multilingual environments.

+ Prior team leadership or people management experience.

+ Foreign language proficiency (French, German, Portuguese, or Spanish)


Success Profile


+ Leading Complexity

+ Leading People

+ Leading the Business

+ Leading Self


#LI-MS1


At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $60,989 - $200,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


Immigration sponsorship is not available for this role.


All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

About the Company

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Brightstar Lottery