About Us
PRISM is a community supported social service organization providing dignity-centered resources for food, housing, and other basic needs. We were founded by community members concerned about their neighbors' basic needs and challenges. PRISM blends talent, passion, and abilities into opportunities that improve the lives of everyone as we build a reflecting the spirit of the northwest suburbs.
Our vision is to lead in providing innovative and dignified services that foster resilient individuals and a healthier, more sustainable community.
PRISM strives to incorporate the core values of collaboration, innovation, dignity, and accountability into all aspects of our organization. Our programming helps low-income and basic wage-earning families meet their essential needs of food, housing, and clothing. The Marketplace Food Shelf, Housing Programs, Shop for Change Thrift Shop, and Children's Programs operate in a professional and dignified manner, allowing program participants the opportunity to choose the products and resources that are most helpful for their situations. At PRISM, we understand equity and inclusion as actions, and strive to make services not only accessible, but welcoming with a clear understanding of how we operate.
We are currently hiring a Farmer's Market SNAP Coordinator. Key details about this position:
- Be a part of providing fresh, locally grown food for low-income community members
- Participate in the Golden Valley Farmer's Market starting at 8:00 AM through 3:00 PM Sundays from June 21 - October 25.
- Outside of the market attendance itself, we anticipate about 2 hours of work per week to perform admin and coordination duties so this can be done while holding a full time job.
- Start the week of June 15 for training.
- Perform close out activities after the final market to ensure accurate season end compliance reporting.
- Pay is $18.00 per hour.
Job Summary
The Farmer's Market SNAP Coordinator manages the SNAP/EBT program at the Golden Valley Farmers Market to improve access to fresh, locally grown food for low-income community members. This role also supports vendors, enhances PRISM's community presence, and coordinates the collection of food donations at the close of each market.
Essential Duties and Responsibilities
SNAP / EBT Program Operations
- Understand and comply with guidelines and requirements for the SNAP/EBT program and related food assistance initiatives, including Market Bucks and WIC
- Operate the EBT card reader and dispense tokens according to established procedures
- Troubleshoot technical issues related to card readers, internet connectivity, or equipment, and contact backup support as needed
Vendor Support & Market Coordination
- Build positive working relationships with market vendors
- Assist vendors in understanding program rules and regulations
- Support vendors with accurate tracking of token transactions
- Help resolve program‑related issues or disputes
- Encourage vendor feedback and suggestions for program improvement
Customer Service & Community Engagement
- Provide welcoming, respectful customer service to all market participants
- Stay informed about PRISM programs and nutrition resources
- Assist customers with questions, product selection, and vendor locations
- Represent PRISM positively to community members and partners
Administrative, Accounting & Reporting Responsibilities
- Maintain accurate paperwork, tracking, and accounting before and after market operations
- Ensure proper documentation of token distribution, redemption, and reconciliation
- Assist with required reporting related to SNAP and market programming
Equipment, Supplies & Market Setup
- Maintain SNAP/EBT equipment and ensure it is functioning properly
- Keep supplies stocked and ready, including charged batteries, receipts, reporting forms, and collection logs
- Set up and tear down the PRISM booth, including tents, tables, signage, and displays
Food Donation Coordination
- Coordinate the collection of donated food from vendors at the close of each market
- Ensure donations are handled safely and appropriately
Training & Meetings
Attend required trainings, meetings, and check‑ins as directed
Knowledge, Skills, & Abilities
- Customer service and/or retail experience
- Must possess a valid driver's license
- Strong written and verbal communication skills
- Proficient in computer skills and comfortable with technology
- Experience working with diverse populations
- Cash handling skills
- Familiarity with food assistance programs (SNAP)
- Ability and willingness to routinely lift 50 pounds
- Passion for healthy eating, locally grown food, and food justice
- Reliability and ability to work with autonomy
Minimum Qualifications
Some Customer Service experience.
Preferred Qualifications
- Previous Farmers Market or retail SNAP experience
- Safe Food Transport or Food Manager training
Physical Demands & Working Conditions
- This position often involves mental effort and stress, adapting to changing priorities, and performing tasks that require attention to detail under tight deadlines.
- Proficiency in operating and interacting with computers or other office equipment through keyboard, mouse, or touch screen is necessary.
- A valid Class D driver's license and the use of a personal vehicle may be required.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, and any other characteristic protected by local, state, and federal law.
We are committed to providing reasonable accommodation to individuals with disabilities. If you require assistance or accommodation, please let us know.
If a job is offered, please be aware any job offer will be contingent upon a pre-employment background check. PRISM considers the nature of any crime, recency, severity, job relatedness and rehabilitation efforts. If the position requires driving, our insurance policies require a stricter eligibility criteria.