Family Time Coordinator (Social Service Assistant)

State of Oregon

OR

JOB DETAILS
SALARY
$4,124–$5,714
SKILLS
Administrative Skills, Background Investigation, Behavioral Health, Calendar Management, Child Protection/Welfare, Communication Skills, Community and Social Services, Computer Skills, Computer Systems, Conferences, Detail Oriented, Diversity, Documentation, Driver's License, English Language, Establish Priorities, Expense Tracking, Homeland Security, Microsoft Product Family, Multilingual, Organizational Culture, Organizational Skills, Parental Controls, Problem Solving Skills, Record Keeping, Regulations, Spanish Language, Time Management, Willing to Travel
LOCATION
OR
POSTED
2 days ago

Initial Posting Date:

07/22/2026

Application Deadline:

07/29/2026

Agency:

Department of Human Services

Salary Range:

$4,124 - $5,714

Position Type:

Employee

Position Title:

Family Time Coordinator (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual Preferred - English & Spanish

You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If you're interested in using your bilingual language skills, you may qualify for a 5% bilingual differential pay increase after successfully passing the language proficiency test.

Opportunity awaits! Imagine an opportunity to help families by ensuring they can spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

As a Family Time Coordinator, you will work in our John Day office assisting Oregonians in person. John Day is in rural Eastern Oregon.

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As a Family Time Coordinator, you will:

  • Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.

  • Provide transportation support for children and others associated with the case, supporting their emotional needs.

  • Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

  • Implement and manage individual visitation agreements and safety plans by coordinating by coordinating with case workers, clients, and caregivers.

  • Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.

  • Review and explain visitation agreements and guidelines to clients, family members, and caregivers.

  • Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members. The duties in this position include working with challenging and sometimes hostile clients.

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

One year of experience working in a human services or behavioral health setting; OR

An associate degree in any field; OR

An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

  • Experience using organizational skills, prioritization, and time management to meet deadlines.

  • Experience using various computer systems or databases, including Microsoft 365 programs.

  • Experience completing tasks that demand meticulous attention to detail.

  • Experience evaluating information to make informed decisions and guide actions.

  • Demonstrated ability to work well with people from a wide variety of backgrounds.

  • Experience in articulating observations and communicating effectively both verbally and in writing.

Preference will be given to candidates that are bilingual in Spanish and English.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

  • Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

  • If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

  • This is an in-person position in our John Day, Oregon Branch.

  • Your work will be conducted in our John Day office and will assist Oregonians that come in physically into the office, participant's homes, and other community sites.

  • Occasional travel is required for attending meetings, trainings, and other case related activities.

  • Some travel may be in hazardous weather conditions.

  • Employee will work a professional work week Monday- Friday 8 AM- 5PM; hours of work may fluctuate based on service needs.  Occasional, compensated overtime may be required, including evening and weekend work.

  • In this role, you will encounter sensitive material related to trauma, abuse, substance use, and crisis situations. Our team prioritizes a trauma-informed approach, creating a safe environment for both clients and staff.

  • You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation. This position may involve handling stressful situations that demand rapid decision-making skills.

  • The duties in this position include working with challenging and sometimes hostile clients.

  • This position requires frequent activity including, climbing stairs, walking on uneven terrain, assisting children into and out of car seats, this may include lifting, up to 50 pounds.

  • This position requires a valid driver license and acceptable driving record.

Background Checks and Requirements

  • If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

  • Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

  • ODHS Employee Resource Group communities that promote shared learning.

  • Cost of Living Adjustments.

  • Annual salary increases (until you reach the top of the listed salary range).

  • Amazing benefits package.

  • Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' and Oregon National Guard preference:

  • Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

  • This is a limited duration, full-time position and is represented by the Service Employees International Union (SEIU).

  • This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

  • The recruiter for this position is Sugei Hernandez. If you contact the recruiter, please include the job requisition number: REQ

  • Email: Sugei.Hernandez@odhs.oregon.gov

About the Company

S

State of Oregon