Family Support Worker - OBGYN Department/Healthy Families

Establishes a trusting relationship with the client and family by maintaining regular home visit as required per client level.  Maintains dependable, punctual work schedules with a minimum of 80% completed home visits per level requirement.  Assists strengthening parent/child interaction by providing in home education, utilizing established program curriculum and by modeling appropriate behavior during each home visit.

Travels to participant’s homes for regular home visits. Also travels to creative outreach meetings and various agencies for collaboration. Travels to the Healthy Family office for supervision, staff meetings and training.

Establishes a family support plan with goals, objectives, and activities with supervisor and client within 90 days of participant agreement. This plan directs every home visit and is reviewed and updated at least every 180 days. Administers Healthy Families America (HFA) tools at the required intervals for each family.

Administers Home Safety Checklists with all families, as per schedule, and provides associated teachings as required to include (but not limited to):  Shaken Baby, co-sleeping, water hazards, emergency preparedness, and poison prevention.  Prepare documentation of results for supervisor’s review, and files in client’s HFA chart. Prepare documentation of results for supervisor’s review, and files in client’s HFA chart. Demonstrates excellent knowledge of community resources, make referrals, and provides follow-up with families to insure needs are met. Demonstrates excellent knowledge of community resources, make referrals, and provides follow-up with families to insure needs are met.  Maintains appropriate communication with community agencies and providers. 

Meets with supervisors weekly (1.5 hours minimum) for case management of all families on caseload.  Documentation of observations, interactions, and teaching completed at each home visit must be completed and submitted to supervisors within 72 hours of making home visit.  All other forms must be completed on time per written protocol.

Attends regular staff meeting and case conferences as required.  Participates in continuing education training and shares knowledge with other team members.  Assists and support ongoing program growth and development. Performs QA audits for families as directed by supervisor to update family data. Performs other duties as required to meet program objectives.

NORMAL WORK SCHEDULE

Daily, Monday through Friday, 8:00 AM to 4:30 PM

Total Hours per week: 40

Some flexibility may be required to accommodate home visits (after 5:00PM and/or on weekends)

• 18 months experience as a Family Support Worker
• Two years’ experience working with infants and their families
• Ability to communicate effectively verbally and in writing
• Ability to organize time and activities
• Ability to work well independently and function appropriately with long-term, ongoing projects
• Ability to demonstrate respect and sensitivity for the rights of others
• Ability to be a good listener and non-judgmental
• Ability to foster self-sufficiency and independence
• Ability to follow written and verbal instructions
• Ability to work in partnership with a client
• Ability to establish and maintain working relationships with others
• Believes in and is comfortable with advocating for nurturing, nonviolent discipline of children
• Bilingual fluency in English-Spanish