POSITION: Family Support/Direct Care | STATUS: PT or FT / Hourly / Exempt from Overtime | PROGRAM/DEPARTMENT: SPLASH Group Home | HOURS WORKED: Varies, includes nights and weekends | REPORTS TO: SPLASH Manager (SM) | PAY: $15.45 - 16.50 per hour (DOEE) | SAFETY SENSITIVE POSITION: Yes | LAST UPDATED: 07/22/2026 |
JOB SUMMARY: Family Support/Direct Care personnel provide a safe, Christ-centered temporary home for children in care. They are part of a larger Christ-centered management team with high expectations for biblical character and values including: honesty, integrity, respect for all peoples, high levels of trust and regard for teammates, and intolerance of gossip, offense, and backbiting. The ideal family support will create and model for children in care and for co-workers, the fruit of the Spirit. MISSION AND SERVICE: - Live out and support the mission and core values of GAP Ministries in your daily work, reflecting compassion, purpose, and service to others.
- Serve as a positive example of our culture by practicing servant leadership, communicating with care, showing respect, taking responsibility, acting with integrity, working as a team, and maintaining a hopeful, encouraging attitude.
- Honor GAP Ministries’ Code of Conduct and Ethics and faithfully protect the privacy and confidentiality of those we serve in accordance with HIPAA guidelines.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: The primary duties and responsibilities include, but are not limited to, the following: - Provide direct care for the children in care by creating a safe, nurturing environment while teaching basic life skills and implementing positive behavior plans and behavior modifying techniques following GAP’s Behavior Management Plan, Trust-Based Relational Intervention (TBRI) strategies, and state regulatory requirements. R21-7-131.A.1 through A.7
- Successfully use TBRI strategies and techniques to redirect child behavior. Maintain calm yet playful demeanor when interacting with children in care. Build trust with children and co-workers. R21-7-131.A.1 through A.7
- Implement the daily schedule for the children, engage in activities of the group or with individual children within the group, as their needs require, often implementing these tasks without other support staff. Assist children with homework, providing appropriate workspace and guidance to complete tasks.
- Follow outlined policies and directives for dealing with children and duties, as well as GAP Ministries’ employee policies and procedures. Immediately correct problems to ensure the safety of children in care. R21-7-131.A.3
- Transport children to appointments when needed.
- Ensure records are maintained in compliance with federal/state/local regulations. Complete all paperwork in a prompt and careful manner, keeping records confidential. This includes but is not limited to the following.
- Accurate and truthful NSLP counts
- Repair Requests
- Reimbursements
- ExtendedReach documentation, Rx logs, OTC
- Accurate and real-time timecard (see Employee Handbook for details)
- Time off requests
- Misc. including: report cards, etc.
- Attend all staff meetings and training sessions, or make arrangements with SPLASH Manager, to review video of missed meeting or training.
- Assist the SPLASH Manager to ensure that the home and yard are maintained in a safe and clean manner.
- Be accessible to representatives of DCS, and other governmental agencies, as necessary. “Accessible” means readily available to answer questions and address problems or emergencies that arise, either personally or through a chain of command. R21-7-131.A.8
- Prepare meals, following posted menu and follow sanitary guidelines.
- Represent GAP/SPLASH to the public in a positive, responsible manner. Conduct yourself in a manner that will not bring discredit or embarrassment upon GAP Ministries or DCS. R21-7-131.A.6
- Personally grow in leadership and spiritual life to exemplify the characteristics of a cultural champion, including conducting yourself professionally and ethically. R21-7-131.A.1
- Comply with federal and state laws and rules, GAP Ministries policies, procedures, and directives. R21-7-131.A.2
- Follow agency chain of command in a responsible and supportive manner. Be able to accept constructive feedback and suggestions for improvement.
- Agree to flexible hours and rotation of homes. Primary purpose is to provide coverage as needed. Flexibility and reliability are critical in facilitating appropriate relationship with all staff; reliability includes checking schedule/calendar multiple times a day.
- Provide input on, at least, annual reviews for self, manager, and peers and receive and implement constructive feedback and suggestions for improvement.
- Perform other appropriate tasks as assigned or requested by management.
ADDITIONAL ESSENTIAL FUNCTIONS: - Supervise children with chores and homework.
- Work with SPLASH Manager to meet expectations for each SPLASH house.
- Give requests to SPLASH Manager for supplies and clothing needs.
- Follow all parts of job description for position.
QUALIFICATIONS: - Be physically fit and emotionally mature to perform job duties. An adult who has warmth and ability to understand, enjoy and be comfortable with active, often aggressive, and disorganized children in an intimate, group living situation.
- Have personal attitudes, conduct and standards representing those qualities and values, which children can respect and emulate. Including maintaining high standards of honesty, integrity, and impartiality, free from personal considerations, or favoritism. R21-7-131.A.4
- Proficient in the use of a personal computer and corresponding programs; preferably experience with Microsoft Office Suite, Gmail and Google Calendar or similar web-based and computer programs.
- Be courteous, considerate, and prompt in interactions with a variety of persons, including children in care, coworkers, members of the boards, service provides and DCS, the public, volunteers, and parents of the children, including instilling confidence in and inspiring others, acting with integrity, building trusted relationships, following through on commitments. R21-7-131.A.5
- Have the required skills and knowledge for the task at hand or being willing to self-teach it or seek training to learn.
- Able to work well with ever changing priorities and or situations. Have the ability to stay calm in tense situations, utilize common sense and logic, and use sound, professional and ethical judgment. R21-7-131.A.7
REQUIREMENTS GAP MINISTRIES WILL PAY TO ACQUIRE FOR YOU: - Successfully pass FBI fingerprint clearance check and procure a Fingerprint Clearance Card. R21-7-131.A.9.a
- Successful clearance of criminal background check(s), Central Registry in Arizona and any state(s) lived in within 5 years of hire in accordance of Title 21. R21-7-131.A.9.b
- Be free of medical, physical, or mental health conditions that would interfere with the safe care and supervision of a child in care and agree to annual documentation of such while working or residing in GAP’s SPLASH home(s). R21-7-206.A
- Successfully complete staff training courses in: Crisis Intervention and De-Escalation (CPI), Behavior Management, Conflict Resolution, TBRI, and Administration of Medications. Attend on-going training sessions during employment to ensure to meet state annual training requirements. R21-7-132.C & D
- Be certified in adult and pediatric cardiopulmonary resuscitation (CPR) and First Aid; as well as CPI certified and be willing and available to keep certifications current.
ADDITIONAL REQUIREMENTS: - Must be 22 years old.
- Have at least a high school diploma or equivalency degree, and one year experience in providing direct care to children; or one-year post-high school education in a program leading to a degree in the field of child welfare, or human services, or other related field of study. R21-7-131.D
- Two references as follows: Current or most recent employment through reference checks; and at least one reference from persons not related to yourself by blood or marriage, who can attest to your character, knowledge, and skill. R21-7-130.C
- Successfully pass pre-employment and random drug screenings. This is a safety-sensitive position and GAP Ministries is an alcohol and drug-free (including marijuana) workplace and requires random drug screening to all employees to ensure enforcement of this policy.
- Must have a valid driver license in effect for at least 5 years, meet the insurability requirements of GAP Ministries and driving requirements of DCS regulatory contract and scope of work, and provide a 60-month safe driving record (MVR) from Department of Motor Vehicles.
- Have verification of legal eligibility to work in the United States.
- Have a safe, reliable vehicle that has adequate heating and cooling, insured at DCS mandated levels, and may be used to transport children in the event the agency vehicle is unavailable. (Auto insurance meeting DCS minimum coverage requirements: Injury per person: $100,000, Injury per accident: $300,000, and Property damage: $25,000.)
- Utilize own or company vehicle, including 15 passenger van, for transporting children, shopping, etc. (Mileage is reimbursed by agency when using personal vehicle).
- If living in a SPLASH home, children not in care must have proof of up to date immunizations or provide an alternative method and submit a health self-disclosure of the child’s physical and mental health on the DCS form provided by HR at least every 12 months while the child resides in the SPLASH home(s). R21-7-206.B
- Have manual dexterity; auditory and visual skills and be able to perform various physical tasks, including but not limited to the following:
- Lifting of up to 50 lbs.
- Have the physical strength to separate two or more fighting children.
- Lift and/or carry a sleeping/sleepy child alone (i.e. eight year old girl needing restroom help in the middle of the night.)
- Lift and/or carry bags/boxes of groceries, house wares, and furniture with and without assistance.
- Kneel, bend, stoop and lift freely and without risk of injury as needed to keep unit clean, interact with children, etc.
- Cooking meals, cleaning rooms, etc. May require standing for extensive periods of time.
- Drive automobiles.
- Ability to navigate residences which may not be ADA accessible.
- Human Resource package completed.
- Able to obtain medical release/permission to fulfill all physical tasks should any health issue develop or emerge during employment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to see, talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently drive a vehicle and transport children to/from multiple locations according to a schedule. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus, as well as those required for reading, writing, typing, and driving. The noise level in the work environment is usually moderate to high.
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