Computer Operations, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Mathematics, Microsoft Office, Microsoft SharePoint, Point of Sale (POS) Systems, Presentation/Verbal Skills, Purchasing/Procurement, Retail, Sales, Telephone Skills, Training/Teaching
Position Summary
The Family Store Associate provides excellent customer service, operates and maintains a cash register, maintains the cleanliness, orderliness, and security of the store.
Essential Responsibilities
- Assist customers purchasing items via the Point of Sale (POS) system.
- Operates cash register, accepting payment and making change.
- Wraps or bags merchandise for customers.
- Prepare and balance the cash drawer, assists in preparing bank deposits as requested.
- Works to maintain sales and production rotation quotas.
- Price unmarked items of merchandise.
- Cleans shelves, counters, or tables.
- Follows through on outdating as instructed.
- Helps set up displays and arranges merchandise to promote sales.
- Responsible to maintain good customer relations by giving prompt, courteous assistance to customers.
- Maintain the neatness and security of the cash register area.
- Assist customers who are donating items.
- Place and arrange items in the store as directed.
- Answer the telephone in a professional and courteous manner.
- Ensure that the store is maintained in a clean and inviting manner.
- Perform other duties as assigned.
Qualifications
- Education: High School diploma or GED desired or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
- Experience: Experience working in a retail store preferred.
- Skills, Knowledge & Abilities:
- Must be available for a flexible schedule.
- Ability to operate a cash register, perform routine mathematical computations, and count change.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to effectively present information in one-on-one situation to customers, clients, and other employees.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Computer Skills
- Basic Computer operation knowledge
- Basic knowledge in Microsoft Office 365
- Working knowledge of TEAMS and SharePoint
Certificates and Licenses
- Complete Safe From Harm training and keep current as needed