The Family Development Coordinator has the primary authority and responsibility for the management, coordination, and implementation of program activities within an assigned program, as well as providing coordination of case management and program development in response to community needs, coordinating activities and training for program clients.
1. In partnership with other programs, coordinate, plan, and manage the assigned program.
· Develop and implement the program following agency priorities and goals.
· Design evaluation tools and evaluate program successes.
· Develop, coordinate, and facilitate a project-training plan.
· Represent BFCAC on appropriate state and/or local committees as assigned.
· Develop coordinating and cooperative relationships with other service agencies.
2. Management and maintenance of assigned program data used for billings, statistical reports, and client information.
· Generate reports as requested.
· Prepare billing documentation for accounting.
3. Conduct eligibility interviews/determination.
· Conduct basic information orientations for applicants
· Develop intake forms, files, and systems to deliver case management services.
· Provide program orientation and pre-application screening.
· Outline documentation requirements and schedule eligibility determination.
· Notify applicants of their rights, responsibilities, and grievance procedures.
· Interview applicants to obtain sufficient eligibility determination.
· Gather documentation and other information required by program rules and regulations for eligibility.
· Determine and document eligibility, as established based on program guidelines.
· Notify applicants of the determination and establish the level of services to be provided.
4. Be responsible for data collection and file maintenance.
· Maintain eligibility information and documentation in files.
· Maintain records and reports.
· Maintain and update the program procedure manual.
· Prepare and maintain daily logs when required.
· Provide accurate and timely performance reports, as requested and required for submission to funding agencies.
5. Coordinate and provide outreach and technical assistance.
· Develop and implement recruitment processes using various marketing strategies.
· Interact with other agencies to distribute and garner information.
· Carry out public speaking and media outreach when required.
· Build and maintain relationships with external social service providers to facilitate effective referrals and direct services.
· Provide participants with technical assistance and resources for positively addressing “barriers” to their success.
· Coordinate required training.
· Establish procedures and policies for case management activities.
6. Coordinate the delivery of one or more of the following.
· Set schedules for classes and classroom facilities.
· Develop customized modular classroom training.
· Provide classroom instruction when appropriate.
· Perform case management and counseling responsibilities.
· Provide job search and job placement activities.
· Provide job development, work experience, and practicum activities.
· Assess for, and provide, counseling and supportive services.
· May process loan applications to expand childcare services.
7. Other duties as deemed necessary for effective delivery of a program.