Communication Skills, Conference Management, Plan Meetings, Problem Solving Skills, Time Management
Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
Family Care Specialist
JOB RESPONSIBILITIES
Builds at-need charts
Verifies at-need files before sent for verification
Performs blind checks
Follows up with memorial renderings, processes and timelines
Notifies families when flowers are placed
Sets Arrangement Continuation Appointments
Designs memorials
Serves at-need cemetery families that currently own property
Sets follow-up visits at the at-need arrangement conference
Logs information for Family Service Counselors
Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
- High School diploma or equivalent
Certification
- Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
Knowledge, Skills & Abilities
Ability to communicate effectively with associates, contractor personnel and client families
Ability to work productively with minimal supervision; achieves work objectives in a timely manner
Ability to resolve routine problems promptly and effectively
Ability to adapt to change in priorities
Postal Code: 53144
Category (Portal Searching): Sales
Job Location: US-WI - Kenosha
S
Service Corporation International
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
10,000 employees or more
Health Care and Social Assistance