Family Advocate (50041)

Join us at St. Anne's Family Services: Making a Difference in Families' Lives

Why Choose Us:

• Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth: We support your career development and offer training to help you grow.
• Community Impact: Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Case Manager to join our team and be a vital part of this mission.

Why Choose Us:

• Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
• Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.
• Professional Growth: We support your career development and offer training to help you grow.
• Community Impact: Become part of a trauma informed organization that makes a positive difference.
• Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.

Salary and Benefits:

• Pay Range: $23.00 - $25.42 hourly
• Paid Time Off: 10 paid holidays, and a generous PTO policy
• Employee Assistance Program (EAP)
• Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
• Dental, and Vision Insurance, Pet Insurance
• Chiropractic and Acupuncture services, 20+ visits per year
• Disability Insurance
• 403(b) Retirement Plan
• 403(b) Company Match
• Flexible Spending Accounts (FSA)
• And more!

Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

JOB SUMMARY:

Under the supervision of the Assistant Director, the Family Advocate conducts basic social casework and coordinates related parent involvement services, including assisting youth in setting personal goals around housing, employment, education, and mental health services. In addition, Family Advocates will guide parents in their children's education and development, coordinating health, nutrition, mental health, disability, and parent involvement-related services for families, and being the point person for family case management.

Schedule: Tuesday-Saturday (RDO Saturday) am schedule 8am-5:30pm / FA5: Sunday-Tuesday (RDO Sunday) PM schedule 12pm-9:30pm

Location: 155 N. Occidental Blvd. Los Angeles, CA 90026

ESSENTIAL JOB DUTIES:

• Conducts family assessment of each enrolled family by identifying family strengths, interests, and needs.
• Support clients as they navigate the housing stability process including, support with obtaining needed documents for establishing eligibility, housing search and landlord engagement, referrals to community resources that match client goals, increase in income through employment and benefits
• Utilize a trauma-informed/harm reduction/housing first and solution-oriented model when working with clients.
• Respond to urgent requests for assistance from clients or the property manager as needed
• Complete thorough and objective case notes and service entry data for CLARITY in a timely manner in accordance with SHP policies and procedures.
• Complete all forms/reports required for Supportive Housing Programs and submit by the established deadlines.
• Obtain and retain all required documentation (e.g., leases, income verification) as required by the program.
• Participate in case conferences, meetings with collaborative agencies, and other community meetings as directed and be available for impromptu conference calls as needed
• Orient new intakes to the program, including completing documentation.
• Develop a self-sufficiency plan with each resident that describes objectives, action steps, timeframes, and supportive services necessary to achieve the objectives.
• Routinely conduct apartment checks, common area checks, and complete work orders to maintain apartment and facility safety.
• Co-Facilitate and assist with groups such as Life Skills Workshops.

SECONDARY JOB DUTIES:

• Provide crisis intervention to residents and develop safety plans to assist residents with making safe choices.
• Actively participate in mandatory trainings, in-services, and meetings.
• Maintain a healthy and safe therapeutic environment for all residents.
• Assist with the operations of the lobby when necessary.
• Assist during emergency situations. Direct emergency response personnel, residents, and staff. Assist with evacuating the building if necessary.
• Participate in the Continuous Quality Improvement (CQI) of the agency.
• Communicate through fax, telephone, and e-mail with other service providers when appropriate.
• Maintain confidentiality as required by St. Anne's, Licensing, HIPAA, and other regulatory agencies.
• Other duties as assigned

QUALIFICATIONS:

• Bachelor's Degree in a Behavioral Science and a minimum of two years of full-time experience working with transition-aged youth, or a Master's Degree in a Behavioral Science or Human Service based on current managing contract guidelines.
• Good oral, written, and organizational skills.
• Must possess and maintain a valid California Driver's License and a driving record acceptable to the agency's insurance carrier.
• Physical ability to perform Pro-ACT, administer first aid/CPR, and operate an Agency motor vehicle.
• Ability to independently use a computer and the ability to learn necessary computer programs.
• Ability to receive and implement constructive feedback.
• St. Anne's values the dignity and worth of every person we serve. Employees are expected to support children's emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
• As providers of social services, St. Anne's employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis. Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional. As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The employee is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Employees may occasionally be required to drive a motor vehicle.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.