Faculty Support Specialist

Position Details

Classification Information

Position Classification Title Human Resources Professional FLSA Exempt Position Class 89640

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina-known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

UNC System Employee Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Position Summary

Faculty Support Specialist - Academic Affairs

Winston-Salem State University (WSSU) is committed to fostering academic excellence, student success, and community engagement. The Office of Faculty Affairs (OFA) plays a central role in supporting the development of a distinguished and vibrant faculty that contributes to a thriving academic community at WSSU. In partnership with faculty and administrators, the OFA oversees key areas such as faculty recruitment, appointments, tenure and promotion, and academic leadership development. The faculty is the core of the university, and the OFA is dedicated to addressing the diverse needs of all academic units in alignment with WSSU's mission to promote student development through excellence in teaching, scholarship, and service at this historically Black institution within the University of North Carolina system.

Key Responsibilities of the Faculty Support Specialist position:

Faculty Lifecycle Support:

• Coordinate onboarding of new faculty, including contract preparation, background checks, I-9 verification, E Verify, and orientation logistics. Manage visa documentation for visiting scholars and foreign-national faculty appointments.
• Ensure the timely preparation, collection, and review of materials for reappointment, tenure, promotion (RTP) dossiers, post-tenure reviews, and phased retirements, in compliance with institutional and procedural deadlines.
• Process Faculty Contracts, New Hire, Reappointment, and Promotion and Tenure Documents.
• Collaborate with the Center for Innovative and Transformative Instruction (CITI) and Student Success Collaborative to coordinate professional development programs that enhance faculty success and engagement with the university community.

Policy Compliance:

• Maintain accurate and up-to-date faculty records while ensuring adherence to UNC System and WSSU policies, procedures, and deadlines related to faculty affairs.
• Assist in data collection and reporting for accreditation, compliance, and institutional research purposes.

Process Improvement & Collaboration:

• Identify and implement opportunities to streamline workflows and enhance efficiency within faculty support processes.
• Work closely with key departments-including HR, Academic Affairs, the Office of Information Technology, Finance and Administration, and departmental administrators-to ensure alignment and consistency in faculty-related operations.

Data Entry:

• Manage graduate assistant assignments in collaboration with academic departments and the Graduate School, ensuring alignment with budgetary and academic eligibility requirements.
• Process stipends, promotions, and other compensation for both Adjunct and Full-Time Faculty members.
• Maintain secure, auditable records of faculty credentials, appointments, and contract renewals.

Administrative:

• Serve as the primary point of contact for faculty inquiries related to logistics, resources, and operational support.
• Assist in the coordination of academic processes, including course documentation and faculty assignments
• Facilitate clear communication with faculty, department chairs, and university offices about policies, procedures, and deadlines.
• Collaborate with institutional partners to deliver timely, consistent support to faculty.
• Plan and promote faculty-focused events, including training workshops, recognition ceremonies, and academic retreats.
• Prepare reports and presentations to support institutional effectiveness, accreditation, and strategic planning efforts.
• Utilize systems such as People Admin, Banner, Faculty Success (Watermark), Faculty Load and Compensation (FLAC), and Canvas to track and support faculty activities and processes.

Position Information

Position Number 611299 Working Position Title Faculty Support Specialist Building and Room No.

Blair Hall, Room 102

Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies Not Mandatory Normal Work Schedule

8:00 - 5:00 M-F

Department Required Skills

Required Qualifications

• Bachelor's degree in Business Administration, Human Resources, Higher Education Administration, or a related field.
• Minimum of two (2) years of professional experience in higher education administration, HR, or a related area.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to learn institutional software systems (e.g., Banner, PeopleAdmin).
• Demonstrated ability to work with confidential information with a high degree of discretion.

Preferred Years Experience, Skills, Training, Education

Preferred Qualifications

• Master's degree in Higher Education Administration, Public Administration, or related discipline.
• Three (3) or more years of experience supporting faculty affairs or academic administration within the UNC System or a comparable higher education setting.
• Experience with faculty appointment, tenure, and promotion processes.
• Familiarity with UNC System policies and regulations governing faculty employment.
• Experience using enterprise resource planning (ERP) systems (e.g., Banner, PeopleAdmin) and electronic document management systems.
• Demonstrated commitment to diversity, equity, and inclusion.

Required License or Certification Valid US Driver's License No Commercial Driver's License Required No Physical Required No List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only No Time Limited Position No Appointment Length Salary Commensurate with education and experience Open Date 07/22/2026 Close Date Open Until Filled Yes Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have at least two (2) years of professional human resources experience?

• Yes

• No

• Do you possess a Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and professional HR experience?

• yes

• no

• Describe any work experience related to Human Resources?

(Open Ended Question)

• What experience do you have in faculty affairs or academic administration within the UNC System or a comparable higher education setting?

(Open Ended Question)

• How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Applicant Document

Required Documents

• Resume
• Cover Letter
• References List

Optional Documents

• Unofficial Transcripts
• Other Document
• Letter of Reference 1