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Job Type
Full-time
Description
Medical Device Manufacturing Industry
Ignite your career as an Facility Systems Manager with a successful and growing medical device manufacturer. In this pivotal role, you will provide hands-on day-to-day IT support while contributing to the strategic direction and operational excellence of our technology infrastructure.
This dynamic position offers the opportunity to oversee a comprehensive range of IT responsibilities-ensuring uptime, performance, and security of critical business systems. You will support a diverse technology ecosystem that empowers our organization to thrive, while driving continuous improvement, managing vendor partnerships, and fostering a collaborative environment that promotes both technical excellence and organizational growth.
Key Responsibilities
IT Strategy & Leadership
Develop and implement IT strategies aligned with organizational goals, emphasizing scalability, security, and efficiency
Drive continuous improvement initiatives across infrastructure and systems
Lead IT projects to ensure on-time, in-scope delivery
Communicate technical initiatives effectively to executive leadership
Infrastructure & Systems Management
Oversee IT infrastructure including PCs, servers, networks, databases, and cloud services (Microsoft 365)
Manage server-based business applications such as:
Sage MAS 500
SolidWorks
PDM
Unipoint
BarTender
FileMaker
Other enterprise applications
Administer Hyper-V virtualization platforms to optimize performance and resource utilization
Manage Kaseya/Unitrends backup appliances and cloud storage
Network & Security
Maintain LAN and wireless networks to ensure reliable connectivity
Manage routers, firewalls, VPNs, VLANs, and network security protocols
Implement cybersecurity best practices including Managed Detection and Response
Ensure adherence to best IT practices and maintain robust information security controls
Develop and coordinate disaster recovery and business continuity strategies
Support & Vendor Management
Provide desktop, server, and remote access support for onsite and remote employees
Manage vendor relationships including local MSP partnerships
Oversee procurement, contract negotiations, and service level agreements for hardware, software, and cloud service
Vendor Service Agreement Responsibilities
Manage, negotiate, and oversee facility service agreements to ensure compliance, protect organizational interests, and facilitate smooth business operations.
Act as a central liaison between GSC and external parties.
Coordinate with senior leaders to ensure agreements align with organizational goals.
Evaluate vendor performance throughout an agreement's lifecycle and address service issues as needed.
Assist in budgeting, forecasting, and financial oversight related to facility services and contracts.
Qualifications
Proven experience managing complex IT environments
Strong systems engineering expertise in:
Windows Server
Microsoft SQL Server
SharePoint
Active Directory
DHCP/DNS
SQL databases
Hands-on experience with Microsoft 365 and virtualization technologies (Hyper-V)
In-depth knowledge of network infrastructure and security best practices
Familiarity with IT service management frameworks such as Datto RMM
Experience developing and implementing disaster recovery and business continuity plans
Strong organizational skills with the ability to manage multiple concurrent projects
Demonstrated leadership capabilities
Exceptional communication skills with the ability to translate complex technical concepts for diverse stakeholders
Relevant technical certifications highly desirable
Why Join Us?
This is a high-impact leadership opportunity where you will shape innovative technology solutions that directly support business growth and operational excellence in a regulated medical manufacturing environment.