Facility Services Officer - Mid Level Maryland

National Security Agency

MD

JOB DETAILS
SALARY
$85,447–$133,142 Per Year
SKILLS
Accounting, Analysis Skills, Automation Systems, Business Administration, Communication Skills, Construction, Construction Design, Construction Inspection, Construction Management, Construction Projects, Control Systems, Cost Estimates, Customer Support/Service, Economics, Electrical Design, Electrical Engineering, Electricity, Emergency Response, Energy Management, Facilities and Maintenance, Finance, Fire Alarm, HVAC, High School Diploma, Home Automation, Interior Design, Maintenance Services, Marketing, National Security Agency (NSA), Plumbing, Power Outages, Problem Solving Skills, Project Schedule, Property Maintenance, Regulations, Status Reports, Supervisory Control and Data Acquisition (SCADA), System Integration (SI), System Operations, Team Lead/Manager, Technical Leadership, Time Management
LOCATION
MD
POSTED
29 days ago

NSA is hiring for Facility Services Officers (FSOs) with specialization in Mechanical and Electrical Systems to serve on our 24x7 Watch Team in Maryland.

FSOs are responsible for oversight of the operation, maintenance, repair, modification, design, construction, and inspection of Agency facilities. Specific responsibilities vary based upon areas of expertise.

Facility Services Officers (Mechanical & Electrical Systems): Assigned to the 24/7 Facilities Watch Team, monitor and operate the Chilled Water and Electrical distribution systems at the NSA complex. Responsible for monitoring the condition of all other facilities systems during scheduled and unscheduled outages, construction projects, and activities that place the facility in an abnormal condition.

Key component services provided to assure reliable operations:

  • Coordinate all utility outages with other maintenance customers and mission support elements.
  • Ensure that timely notification of facility emergencies are made to all personnel that are impacted.
  • Prepare and review daily logs and alarm summaries to ensure that follow-up actions are taken.
  • Provide shift coverage to maintain the recommended staffing levels needed to operate the campus systems and provide emergency response to facility emergencies.
  • Supervise Campus Utility outages when needed and assist with shutdown sequences and outage coordination.
  • Review day to day operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
  • Provide accurate monitoring and control of the Agency's HVAC and Chilled Water Distribution systems through the Agency's Energy Management and Control Systems (EMCS).
  • Provide accurate monitoring and control of the Agency's Electrical Distribution systems through the Agency's Supervisory Control and Data Acquisition (SCADA) System.
  • Operations of the Chilled Water and Electrical distribution systems and coordinate plant changes with Building Maintenance & Operations personnel.
  • Initiate daily plant status reports and make operator log entries to reflect the health and welfare of the systems.
  • Maintain Operator logs to reflect any plant reconfigurations, responses to problem areas by tour persons, as well as any impact to Chilled Water distribution, Electrical distribution and Fire Alarm operations.
  • Conduct routine virtual Mechanical and Electrical Systems Tours to inspect and monitor maintenance activities to assure availability of systems are not interrupted.
  • Respond and/or dispatch facility personnel to emergencies and routine service calls as needed.
  • Take necessary actions to control or repair the problems and provide follow up details for Watch logs.The ideal candidate demonstrates the following:
  • Problem Solving
  • Interpersonal Skills
  • Partnering
  • Customer Service
  • Accountability
  • Continual Learning
  • Resilience
  • Effective Communication

Preferred Qualifications for FSO (Mechanical & Electrical Systems Operator) - Knowledge and experience in one or more of the following is desired:

  • Building Automation System (BAS) operation
  • Mechanical system operation
  • Fire alarm systems
  • Chilled water systems
  • Electrical systems
  • SCADA system operation
  • HVAC systems
  • Plumbing systems
  • Millwright
  • Construction technology/management
  • Leading project teams
  • Contract mechanisms
  • Analysis and life-cycle maintenance of installations and facilities
  • Analysis, design, construction, national/local code compliance
  • Design safety plans and programs to comply with laws, regulations, and policiesThe qualifications listed are the minimum acceptable to be considered for the position.

If qualifying with a degree, degree must be in Architecture, Interior Design, Electrical, Mechanical or a related field (for example, Construction Management and Space Planning) or a Business related field (for example, Economics, Marketing, Accounting, Business Administration, and Finance).

Relevant experience must include two or more of the following: trades/facilities operations; facilities system integration/interaction; review of facilities information to determine design solutions; construction; hospitality; development of cost estimating and projections, scope of work and project schedule in a related facilities or trade environment. Certification in a relevant field (for example, electrical, mechanical, interior) may count for up to one year of experience.

FULL PERFORMANCE Entry is with a high school diploma or GED plus 7 years of relevant experience, or vocational/technical training in a relevant field plus 6 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or Master's degree plus 1 year of relevant experience, or a Journeyman license in a relevant field plus 1 additional year of relevant experience.Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $85,447 - $133,142 (Full Performance) Salary range varies by location, work level, and relevant experience to the position.

Training will be provided based on the selectee's needs and experience.

Benefits: NSA offers a comprehensive benefits package.

Work Schedule: This is a Full-Time position, 24-hour watch floor that works an 8 day on 6 day off work schedule that includes 3 shifts that cover day shift (5:30am-3:30pm), second shift (2:30pm-12:30am) and mid shift (10pm-8am). Shift assignments are not guaranteed upon commencement of employment. New hire schedules will be based on where the operational need is greatest at that time.

DCIPS Trial Period: If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.

About the Company

N

National Security Agency

NSA is at the forefront of U.S. government cryptology, integrating signals intelligence (SIGINT) and cybersecurity to enhance national and allied advantages. Our mission encompasses computer network operations aimed at securing critical insights and services, ensuring decisive advantages for the nation and our allies.

NSA's cybersecurity initiatives are pivotal in safeguarding U.S. national security systems, particularly within the Defense Industrial Base and enhancing the security of U.S.  weaponry. We are committed to advancing cybersecurity through education, research, and career development.

 Through foreign signals intelligence (SIGINT), NSA delivers crucial intelligence to U.S. policymakers and military forces. This intelligence, derived from electronic signals and systems used by foreign entities, provides essential insights into the capabilities, actions, and intentions of adversaries worldwide. It supports our efforts to defend the nation, save lives, and advance U.S. objectives and alliances globally.

Visit IntelligenceCareers.gov/NSA to learn about our mission and how you can have a rewarding career that safeguards the country’s future ­– and your own.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Government and Military
FOUNDED
1952
WEBSITE
https://www.intelligencecareers.gov/NSA/