Facility & Operations Manager (BV)

Facility & Operations Manager

Join the premier senior living community in the Fox Valley! Brewster Village is looking for dedicated and compassionate team members who want to work in a team-based environment, where person directed living is our top priority. Reporting to the Brewster Village Administrator, the Facility & Operations Manager supervises and coordinates building, property, and grounds maintenance, housekeeping and central stores activities of Brewster Village. Performs related duties including supervising staff, developing budgets, preparing reports, etc. Consistent with the Vision, Mission, and Guiding Principles of Brewster Village, a service department of Outagamie County.

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Schedules, supervises, evaluates, and coordinates work assignments and staff; provides assistance to staff regarding services performed. Makes decisions regarding the hiring and termination of Environmental Services Department personnel.
• Supervises the operations and maintenance of heating, air conditioning, electrical, and plumbing equipment. Supervises the maintenance of lawns, sidewalks, and grounds. Supervises the work of mechanics and craftsmen in repair, maintenance, and painting of buildings and equipment.
• Supervises the Environmental Services Specialist and Supply Specialist at Brewster Village. Ensures contracts are updated and reassessed annually. Provides guidance on medical equipment purchasing, stocking, general building cleaning and meeting infection control sanitizing of equipment and the facility.
• Ensures that all households participate in Quality Improvement and that appropriate follow up is taken to assure quality outcomes and person-directed living. Performs professional audits and observations to confirm the competency of all household staff.
• Manages and leads adaptive equipment security and safety programs; establishes and maintains preventative maintenance and housekeeping programs for new and existing equipment, furnishings, and grounds.
• Researches purchases and works in conjunction with the Financial Services Director on purchasing supplies and equipment, in compliance with Outagamie County purchasing policies.
• Budget development collaborating with the Financial Services Director, including recommendations regarding the Capital Outlay Program; maintains respective budget for adherence.
• Recommends, budget for, and oversees Capital Improvement Projects (CIP).
• Develop and create specifications and drawings used for bids. Attend bid walk through and answer technical and operational questions to ensure that all bidders are aware of the bid scope.
• Provides recommendations and prepare cost estimates for new construction/renovation projects. Works through project design with Architectural and engineering firms and coordinates work of associated subcontractors.
• Inspects buildings and grounds to determine necessary repairs and coordinates associated cost estimates. Inspects subcontracted work to ensure adherence to specifications.
• Attends and participates in committee functions at administrative and department levels.
• Acts as contact for state and other local regulatory agencies as they relate to building, property, and grounds.
• Monitors the use of materials and supplies, linen services, and villager storage.
• Providing leadership and vision to the household as a neighborhood Mentor which promotes empowerment and collaboration of the team in providing person directed living, participates in team problem solving, monitors team members' performance and provides feedback through coaching and counseling. Mentoring and serving as a role model to staff in all households, provides knowledge and direction to assure that the households have needed resources (community links, materials, and supplies).
• Maintains a safe, comfortable and functional environment by assessing the household for potential hazards, implements practices utilizing appropriate techniques regarding sanitation, infection control, fire safety, disaster preparedness and emergency care, investigates and reports all incidents and accidents, and observes the team for safe work habits.

Education/Certifications/Experience Requirements

• Three to five years building maintenance and janitorial service experience, including supervisory experience.
• Associate's degree in HVAC, electro-mechanical, engineering, or other building maintenance field.
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• Must possess a valid driver's license.
• Complete competency, working knowledge, and experience with the NFPA 101 Life Safety Code requirements associated to a Healthcare facility management and adherence to all State and Federal code requirements.

Required or Preferred Skills

• Ability to see person-directed care as an important component in providing villagers with a sense of health and well being.
• Ability to comprehend, interpret and assure adherence to a variety of documents including Federal, State, and County codes and statutes, quality assurance, policies and procedure manuals, budgets, professional goods and services proposals, financial and other reports, technical drawings and manuals, etc.
• Ability to demonstrate and instruct others in the use of housekeeping and maintenance equipment and tools.
• Ability to analyze and resolve work problems or empower employees to solve work problems.
• Ability to understand the importance of modeling positive attitudes and behaviors.
• Ability to prepare a variety of documents including performance evaluations, purchase requests, quality assurance reports, budget requests, and policies and procedures.
• Ability to assure that federal, state and local laws as well as accepted professional standards and principles of professional organization, boards and councils are followed.
• Ability to operate and understand general mechanical equipment, computer equipment, and a variety of software applications.
• Ability to operate a variety of motor vehicles.
• Ability to make use of mechanic's, plumbing, electrical, and other tools, including power tools, to maintain heating, air conditioning, electrical, and plumbing equipment.
• Ability to assign, supervise, and review the work of maintenance and custodial staff.
• Ability to make decisions regarding the selection, discipline, and discharge of employees.
• Ability to comprehend and interpret a variety of documents including labor agreements, personnel manuals, staff time reports, budgets, work orders, building blueprints, electrical diagrams, etc.
• Ability to use and interpret mechanics, electrical and personnel related terminology.
• Ability to communicate effectively with consultants, regulatory agencies, villagers and their families, volunteers, Health and human Services Committee, Oversight Committees, County Executive, maintenance and custodial staff, Human Resources Director, outside contractors, Department Heads, and others verbally and in writing.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.