Facility & Operations Manager (BV)

Outagamie County, WI

Appleton, WI

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JOB DETAILS

SALARY

$70,616–$79,476 Per Year

SKILLS

Administrative Skills, Analysis Skills, Architectural Engineering, Auditing, Blueprints, Budget Management, Budget Reporting, Budgeting, Capital Expenditure (CAPEX), Capital Project, Coaching, Communication Skills, Construction Estimates, Construction Inspection, Cost Estimates, Custodial Services, Department of Health and Human Services, Diversity, Driver's License, Electrical Components, Electricity, Electromechanical Engineering, Embedded Systems, Emergency Care, Employee Assistance Plan, Employee Retention, Environmental Management, Facilities Management, Federal Laws and Regulations, Financial Reporting, Financial Services, Fire Safety, Fitness, Functional Analysis, Groundskeeping, HVAC, Healthcare, Housekeeping/Cleaning, Human Resources, Infection Control, Insurance Regulations, Investigative Reports, Leadership, Life Safety Systems, Maintain Compliance, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Medical Equipment, Mentoring, National Fire Protection Association (NFPA), Needs Assessment, Operations Management, Painting (Facilities and Maintenance), People Management, Performance Analysis, Performance Reviews, Plumbing, Power Amplifier, Preventative Maintenance, Problem Solving Skills, Professional Services, Project Design, Project Tracking, Property Maintenance, Purchasing/Procurement, Quality Assurance, Quality Management, Regulations, Reporting Skills, Requirements Management, Retirement Plan, Safety Codes, Safety Training, Safety/Work Safety, Sanitation, Security Equipment, Set Goals, State Laws and Regulations, Team Player, Technical Drawing, Technical Writing, Vaccination

LOCATION

Appleton, WI

POSTED

Today

Salary: $70,616.00 - $79,476.00 Annually
Location : Brewster Village 3300 W Brewster St, Appleton, WI 54914, WI
Job Type: Full-time
Job Number: 2603550
Department: BV Environmental Services
Opening Date: 06/05/2026
Full Salary Range (Step 1): $70,616.00
Full Salary Range (Step 10): $92,144.00
Typical Work Hours/Shift:: 7:00am-3:30pm Monday-Friday (Must be flexible to support the operational and emergency needs associated with a 24/7/365 skilled nursing facility)

Outagamie County Core Values

Invested in Serving

Better Together

Create Progress

Support Through Compassion

Position Purpose
Join the Premier Senior Living Community in the Fox Valley!

Brewster Village is looking for dedicated and compassionate team members who want to work in a team-based environment, where Person Directed Living is our top priority.

Reporting to the Brewster Village Administrator, the Facility & Operations Manager supervises and coordinates building, property, and grounds maintenance, housekeeping and central stores activities of Brewster Village. Performs related duties including supervising staff, developing budgets, preparing reports, etc. Consistent with the Vision, Mission, and Guiding Principles of Brewster Village, a service department of Outagamie County.
Key Responsibilities
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Schedules, supervises, evaluates, and coordinates work assignments and staff; provides assistance to staff regarding services performed. Makes decisions regarding the hiring and termination of Environmental Services Department personnel.
Supervises the operations and maintenance of heating, air conditioning, electrical, and plumbing equipment. Supervises the maintenance of lawns, sidewalks, and grounds. Supervises the work of mechanics and craftsmen in repair, maintenance, and painting of buildings and equipment.
Supervises the Environmental Services Specialist and Supply Specialist at Brewster Village. Ensures contracts are updated and reassessed annually. Provides guidance on medical equipment purchasing, stocking, general building cleaning and meeting infection control sanitizing of equipment and the facility.
Ensures that all households participate in Quality Improvement and that appropriate follow up is taken to assure quality outcomes and person-directed living. Performs professional audits and observations to confirm the competency of all household staff.
Manages and leads adaptive equipment security and safety programs; establishes and maintains preventative maintenance and housekeeping programs for new and existing equipment, furnishings, and grounds.
Researches purchases and works in conjunction with the Financial Services Director on purchasing supplies and equipment, in compliance with Outagamie County purchasing policies.
Budget development collaborating with the Financial Services Director, including recommendations regarding the Capital Outlay Program; maintains respective budget for adherence.
Recommends, budget for, and oversees Capital Improvement Projects (CIP).
Develop and create specifications and drawings used for bids. Attend bid walk through and answer technical and operational questions to ensure that all bidders are aware of the bid scope.
Provides recommendations and prepare cost estimates for new construction/renovation projects. Works through project design with Architectural and engineering firms and coordinates work of associated subcontractors.
Inspects buildings and grounds to determine necessary repairs and coordinates associated cost estimates. Inspects subcontracted work to ensure adherence to specifications.
Attends and participates in committee functions at administrative and department levels.
Acts as contact for state and other local regulatory agencies as they relate to building, property, and grounds.
Monitors the use of materials and supplies, linen services, and villager storage.
Providing leadership and vision to the household as a neighborhood Mentor which promotes empowerment and collaboration of the team in providing person directed living, participates in team problem solving, monitors team members' performance and provides feedback through coaching and counseling. Mentoring and serving as a role model to staff in all households, provides knowledge and direction to assure that the households have needed resources (community links, materials, and supplies).
Maintains a safe, comfortable and functional environment by assessing the household for potential hazards, implements practices utilizing appropriate techniques regarding sanitation, infection control, fire safety, disaster preparedness and emergency care, investigates and reports all incidents and accidents, and observes the team for safe work habits.

Education/Certifications/Experience Requirements

Three to five years building maintenance and janitorial service experience, including supervisory experience.
Associate's degree in HVAC, electro-mechanical, engineering, or other building maintenance field.
Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Must possess a valid driver's license.
Complete competency, working knowledge, and experience with the NFPA 101 Life Safety Code requirements associated to a Healthcare facility management and adherence to all State and Federal code requirements.

Required or Preferred Skills

Ability to see person-directed care as an important component in providing villagers with a sense of health and well being.
Ability to comprehend, interpret and assure adherence to a variety of documents including Federal, State, and County codes and statutes, quality assurance, policies and procedure manuals, budgets, professional goods and services proposals, financial and other reports, technical drawings and manuals, etc.
Ability to demonstrate and instruct others in the use of housekeeping and maintenance equipment and tools.
Ability to analyze and resolve work problems or empower employees to solve work problems.
Ability to understand the importance of modeling positive attitudes and behaviors.
Ability to prepare a variety of documents including performance evaluations, purchase requests, quality assurance reports, budget requests, and policies and procedures.
Ability to assure that federal, state and local laws as well as accepted professional standards and principles of professional organization, boards and councils are followed.
Ability to operate and understand general mechanical equipment, computer equipment, and a variety of software applications.
Ability to operate a variety of motor vehicles.
Ability to make use of mechanic's, plumbing, electrical, and other tools, including power tools, to maintain heating, air conditioning, electrical, and plumbing equipment.
Ability to assign, supervise, and review the work of maintenance and custodial staff.
Ability to make decisions regarding the selection, discipline, and discharge of employees.
Ability to comprehend and interpret a variety of documents including labor agreements, personnel manuals, staff time reports, budgets, work orders, building blueprints, electrical diagrams, etc.
Ability to use and interpret mechanics, electrical and personnel related terminology.
Ability to communicate effectively with consultants, regulatory agencies, villagers and their families, volunteers, Health and human Services Committee, Oversight Committees, County Executive, maintenance and custodial staff, Human Resources Director, outside contractors, Department Heads, and others verbally and in writing.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:

Outagamie County Diversity Statement:

Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.

OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.

LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.

Medical Coverage
Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.

Dental Coverage
Eligible employees may choose either single, limited family, or family coverage.

Vision Coverage
Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.

Life Insurance
Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.

Voluntary Short-Term Disability Insurance
Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.

Long-Term Disability Insurance
All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.

Wisconsin Retirement System
Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.
The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.

Deferred Compensation
Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $23,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.

Flexible Spending Account Plan
The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.

Employee Assistance Program
Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.

Paid Time Off
Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.

Employee and Family Clinic
Primary Health Services, Acute Health Care and Physical Therapy are available to employees and dependents ages 12 months and up (age 13 and up for physical therapy), who are covered on a county health plan. A Health Coach is available to all employees, and to dependents covered under a county health plan age 14 and older. There is an onsite location and a shared clinic site location.
Fitness Center

Located at the downtown campus, a brand new fitness center with treadmills and other gym equipment is available to all employees from 5am to 10pm daily.
Pet Insurance
Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.
If you would like to learn more, please click below about the benefits.

Values of Excellence (Recognition Program)
A program designed to celebrate the big wins, the daily efforts and everything in between of our county employees, which such a great place to grow, work, and thrive together. Where anyone as a county employee can recognize someone for a job well done!

Continuing Education
Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.
Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.
01

I understand the Flu Vaccination is required unless an Approved Exemption is received via the Outagamie County Human Resources Department.

02

I understand the hiring range for this position is $70,616-$79,476 Annually based on Experience.

03

Please share your Education and Training Experience that you feel makes you a good fit for this position.
04

Please share your leadership experience with Supervising direct reports.
05

Do you have experience working in a Skilled Nursing Facility? If so, please share.
Required Question

Facility & Operations Manager (BV)

Outagamie County, WI

Appleton, WI

About the Company

Outagamie County, WI

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