Facility Maintenance Manager

Position Summary

The Facilities Maintenance Manager is responsible for leading, coordinating, and assisting in all facilities maintenance, housekeeping, and janitorial operations across the resort. This role ensures the safety, cleanliness, and functionality of all resort buildings, grounds, and infrastructure while overseeing snow removal operations and capital improvement projects.

Key Responsibilities

• Recruit, train, and supervise a team of Facilities Maintenance Technicians, Snow Removal staff, Housekeeping, and Janitorial staff
• Foster a Safety-First culture through regular safety meetings, risk assessments, and ongoing training
• Provide mentorship, skill development opportunities, and seasonal performance evaluations
• Ensure equitable distribution of workloads across all teams and maintain accountability to standards
• Oversee and assist in day-to-day maintenance and repair of all resort facilities including lodging, common areas, recreational infrastructure, and outdoor amenity spaces
• Ensure cleanliness and presentation standards across all guest-facing and back-of-house areas, ensuring housekeeping and janitorial teams meet resort expectations
• Develop and manage a preventive maintenance program to reduce downtime and extend asset life
• Plan, assign, and track maintenance and capital improvement projects, including budgeting for labor and materials
• Maintain up-to-date asset lists and open project documentation for review by senior leadership
• Operate and oversee the safe use of heavy equipment for snow removal and facilities tasks
• Respond to emergent maintenance issues including after-hours and weekend callouts
• Manage team timesheets and ensure accurate timekeeping records
• Track project progress, document outcomes, and communicate regularly with the Base Operations Manager
• Manage vendor and contractor relationships; obtain bids and oversee contracted work
• Assist in developing and managing the annual facilities maintenance and capital improvement budget
• Maintain compliance with OSHA standards, local codes, and resort-specific safety protocols

Job Requirements

• 5 to 8 years of facilities maintenance experience, with 2+ years in a supervisory or management role
• Experience managing multi-discipline teams including housekeeping or janitorial operations preferred
• Experience in a ski resort, outdoor recreation, or hospitality environment strongly preferred
• Working knowledge of HVAC, plumbing, electrical, carpentry, and general mechanical systems
• Strong leadership, communication, and conflict resolution skills
• Ability to work independently, prioritize effectively, and maintain composure under pressure
• Availability for emergency response during off-hours and weekends as needed
• Clean driving record (MVR required); ability to operate utility and heavy equipment

Preferred

• Trade certification or vocational training in a related discipline
• Experience with CMMS (Computerized Maintenance Management Systems)
• CPR/First Aid certification

Physical Requirements

• Ability to work in all weather conditions including snow, wind, rain, and extreme cold
• Ability to lift 50+ lbs and perform tasks involving kneeling, climbing stairs and ladders, and working in elevated or confined spaces
• Comfortable standing for extended periods and navigating varied terrain

Working Conditions

• Works outdoors regularly in all weather conditions including snow, ice, wind, rain, and extreme temperatures
• Operates across a dynamic resort environment including indoor facilities, outdoor grounds, and mountain terrain
• Schedule varies seasonally and may include early mornings, evenings, weekends, and holidays
• On-call availability required for after-hours emergencies
• Highly active and physically demanding role with frequent movement between work sites throughout the day