Facility Duty Supervisor

Halifax Regional Municipality is inviting applications for the casual position of Facilities Duty Supervisor in the Recreation Programming division of Parks & Recreation.

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality's core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

Reporting to the Client Services Coordinator (Sackville Sports Stadium) or the Aquatics Manager (Captain William Spry), the Facility Duty Supervisor is responsible for on-site evening/weekend support of various facility departments in programming, aquatics, administrative, and membership services. This position also provides monitoring of casual recreation staff, liaising with maintenance staff, equipment and inventory control, responding to phone and email, and providing front line customer service.

DUTIES AND RESPONSIBILITIES:

• Monitors the day-to-day operations of casual part time staff and assists with training, coaching, scheduling, filling staff replacements, and onboarding.
• Delivers friendly, quality customer service to both internal and external clients through emails, phone, and in-person interaction.
• Performs various administrative tasks such as updating facility voicemail, data collection and entry, as required.
• Monitors, patrols, and ensures safety of the facility, including but not limited to changing rooms, washrooms, weight room, parking lot and centre grounds via a safe and approved method.
• Responds to all security, first aid, and staff incidents within the facility. Completes incident/accident and security reports, verifies staff reports for accuracy, and submits to manager.
• Reports facility deficiencies and safety concerns during regular patrols and conducts facility inspections when required
• Responsible for opening, closing, and securing the building when required. In coordination with building operations and direct manager, assists with making delay and closure decisions such as Pool Fouling, power outages, weather and lost persons.
• May perform other related duties as assigned.

QUALIFICATIONS

Education & Experience:

• Grade 12
• Minimum three years' experience working in a recreation, fitness or Aquatic Environment.
• Minimum one year customer service experience dealing with the public.
• Supervisory experience would be considered an asset.
• Strong teamwork and customer services skills
• Current Standard First Aid Certification and Non-Violent Crisis Intervention (NVCI) or willing to obtain within 3 months of employment.
• Current National Lifeguard and Swim For life instructor would be an asset.
• Technical/Job Specific Knowledge and Abilities
• Knowledge of recreation service delivery
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of Legend or Xplor software

Security Clearance Requirements: Applicants may be required to complete an employment security screening check.

Please note - Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer's discretion.

Please note - Applicants are responsible to include all information that they wish to have taken into consideration in the review of their application, and applicants are required to provide full details of experience or training referenced in the posting. Applicants may be screened out of this competition at preliminary stages of review based on the insufficiency of the information provided, and the award of this position may be made solely on the basis of the information provided in the electronic submission without any requirement that the Employer contact the candidate for further elaboration on information referenced in the application.

Competencies: Valuing Diversity, Customer Service, Conflict Management, Communications, Decision Making, Teamwork & Cooperation

WORK STATUS: Casual

HOURS OF WORK: Casual, various hours. Evening and weekend shifts but may be required during early morning or daytime hours due to operational needs. Facility operations is 7 days a week open between 5:00am and 11:00pm.

SALARY: $21.70 per hour

WORK LOCATION: Captain William Spry Community Centre, Halifax

CLOSING DATE: Applications will be received up to 11:59 pm on Sunday July 5, 2026.

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the recruiter when invited to the assessment process. For more information on our accommodation process please clink on the link; Accommodations | Hiring | Employment | Halifax

(position # 78626556)