Administrative Skills, Automation, Automation Systems, Clean Technologies, Computer Hardware, Computer Science, Computer Skills, Computer Software, Cross-Functional, Document Management, Energy Efficiency, Equipment Maintenance/Repair, Facilities and Maintenance, HVAC, Help Desk, Identify Issues, Information Technology & Information Systems, Interpersonal Skills, Microsoft Office, Microsoft SQL Server, Multitasking, Natural Gas, Organizational Skills, Service Delivery, Sustainability, System Integration (SI), Systems Maintenance, Technical Support, Time Management, Web Design
This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems. The role requires close collaboration with cross-functional teams to enhance service delivery and maintain high standards of operational excellence.
Work Experience
- Associate degree in Computer Science, Information Systems Technology or related field required. Bachelor's degree preferred.
- At least 2 years' related experience in computer hardware/software, help desk or PC operations.
- Working experience in the HVAC or mechanical industry required.
- Experience with ServiceMax a plus.
- Advanced computer skills and proficiency in MS SQL and Office Suite required. Web design a plus.
- Proficient communication, interpersonal, coordination, and organizational skills.
- Ability to multi-task, work under pressure and meet deadlines required.
- Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.
Benefits
Advance your career with Stark Tech, a leader in facilities and energy solutions. We specialize in integrating systems, providing energy-efficient equipment and services, and supporting sustainability through innovative technologies like renewable natural gas conversion and energy storage solutions. At Stark Tech, we prioritize employee well-being and offer comprehensive benefits including paid time off, 401(k) with employer match, medical coverage, wellness programs, and career development opportunities. Join our fast-growing, customer-focused organization where your skills and dedication will be valued and rewarded with competitive pay and a positive work environment.