Facility Attendant I/II (Part Time) Salary $17.22 - $20.47 Hourly Location City of Concord, CA Job Type Part Time Department Recreation Services Opening Date 02/27/2024 Closing Date Continuous Bargaining Unit Limited Service Description Benefits Questions Job Characteristics PART-TIME JOB OPPORTUNITYFACILITY ATTENDANT I/II The City of Concord is accepting applications for part-time community center Facility Attendants to support the Recreation Services Department. This recruitment will be used to fill a current vacancy at the Senior Center and also establish an eligibility list to fill future positions as they become available. Salary is negotiable based on experience:Facility Attendant I: $17.22 - $19.48, no experience requiredFacility Attendant II: $18.09 - $20.47 with one or more years of experienceCommunity CentersFacility Attendants will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis.Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. The Concord Senior Center, located at 2727 Parkside Circle, has several rooms that can accommodate meetings, parties, weddings, or other community events. The main event space boasts a stage and space for banquet dining and dancing for up to 160 guests. It includes a kitchen and audio/visual equipment.The Willow Pass Community Center, located at 2748 East Olivera Road is the perfect facility for a variety of events like business trainings, quarterly meetings, luncheons, receptions, and more. It features a banquet room for up to 200 guests, activity rooms for up to 50 people, a kitchen and beverage bar, and outdoor patio.What you will be doing: Facility Attendants provide supervision of the community center during classes and rentals; set up and take down chairs, tables, equipment; and perform light custodial services. The Facility Attendant must be able to provide a high level of support to customers and ensure the safety of the people and property by effectively enforcing policies and procedures.The Facility Attendant II is distinguished from the Facility Attendant I in that the Facility Attendant II performs duties independently.All positions are part time, limited service. Hours per week may vary depending on facility bookings.SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs.As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan.Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the main point of contact for instructors, participants, and renters during scheduled shiftsSetting up, taking down, and cleaning up of the facility before and after events and classes as assignedEffectively communicating and enforcing facility policies and proceduresEffectively communicating program and schedule information to customersCompleting all paperwork required for rentals and classesUsing strong verbal and written communication skills to provide information to customers, co-workers and supervisorsMonitoring equipment inventories and recommend procurement of items as neededInspecting facility and equipment and recommending procurement, maintenance and repair as neededDemonstrating at all times cooperative behavior with colleagues, supervisors and the publicOther duties as assigned Qualifications Knowledge of:Principles and processes for providing (internal or external) customer services including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfactionAbility to:Give appropriate attention to what other people are saying, taking time to understand the points being made, asking questions as appropriateMaintain appropriate attention to detail based on the complexity of work performedConvey written and/or nonwritten information effectively comprehending and understanding documentation and verbal or visual communicationsUse logic and reasoning to identify approaches to solving problemsActively look for ways to help peopleRead, comprehend and retain informationSpeak clearly, concisely and audiblyWork efficiently and accurately on tasks with interruptionsAdapt communications and behavioral styles appropriately to act promptly and decisivelyMake acceptable decisionsMeet the physical requirements of the workUnderstand and carry out oral and written instructionsEstablish and maintain cooperative and effective relationships with those contacted in the course of workFACILITY ATTENDANT IEducation: Satisfactory completion of high school or the equivalent Experience: None required.FACILITY ATTENDANT IIEducation: Satisfactory completion of high school or the equivalent Experience: One or more years in a customer service driven field. Facilities experience is desirable. Other The ability to speak and understand Spanish is desirable, but not required.A vaild California Drivers License and a satisfactory driving record are conditions of initial and continued employment. Must successfully clear fingerprint check.EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date.FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Habad Ahmad, Recreation Program Coordinator at 925-671-3171 or habad.ahmad@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits. 01 COMPETITIVE EVALUATION: Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? Yes No 02 POSITION: Please indicate which position you are applying for. Check all that apply. Facility Attendant I Facility Attendant II 03 EDUCATION: Which best describes your highest level of education? Some high school High school diploma or GED Some college Associates Degree Bachelors Degree Masters Degree or higher 04 EXPERIENCE: Please check how many years of customer service experience you possess. None Less than 1 year One year or more of experience 05 SCHEDULE: This is a part-time position, working approximately 5-20 hours per week depending on facility bookings. Please indicate which days and times you would be available to work. 06 LANGUAGE: While not disqualifying, it is desirable that the incumbent be bilingual in English and Spanish. Are you proficient in Spanish? Yes No Required Question Employer City of Concord Address 1950 Parkside Drive Concord, California, 94519 Phone 925-671-3308 Website http://www.cityofconcord.org