Facility Access & Day Porter Assistant

Job Title: Facility Access & Day Porter Assistant
Location: Bellevue, WA & Everett, WA
Type: Contract
Compensation: $37.00 - $74.00 per hour
Contractor Work Model: Onsite

Responsibilities

• Manage the flow of the front desk, greet guests, assist visitors, and ensure adherence to Facility Access and Security Procedures.
• Assist with facility-related tasks including requests from staff via service desk portal, JIRA, and general administrative duties.
• Coordinate meeting logistics for conference rooms, including scheduling, catering, setup, and cleanup.
• Assist with onboarding and offboarding staff and direct guests or vendors to designated areas within the facilities.
• Maintain cleanliness, organization, and inventory of common areas, breakrooms, and appliances such as refrigerators, coffee machines, and microwaves.
• Handle receipt and distribution of mail and packages, including shipping assistance as needed.
• Learn and understand business operations to provide value-added service and strengthen vendor relationships.
• Support emergency response efforts as part of the team.
• Participate in regular cleaning and maintenance of breakrooms and conference rooms on a weekly, quarterly, and annual basis.
• Use Maptician to assist staff in reserving "hotel" desks and float offices for specific staff members.
• Travel between Bellevue and Everett locations to provide additional support as needed.
• Perform other duties as assigned to support the facilities team.

Requirements

• 1-3 years of front desk reception or related customer service experience; high-volume reception experience preferred.
• Excellent customer service, interpersonal, and communication skills.
• Reliable and dependable with the ability to work flexible hours from 6:30am to 5:30pm.
• High school diploma required; AA degree preferred or equivalent experience.
• Proficiency in MS Word, Excel, Outlook, and PowerPoint; familiarity with JIRA service desk, Maptician, and Confluence is a plus.
• Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.
• Effective problem-solving skills and the ability to work independently with minimal supervision.
• Professional demeanor with excellent written and verbal communication skills.
• Ability to lift up to 30 pounds and perform physical tasks associated with the role.