Facilities Shared Services Support Assoc

Posting Details

Posting Details

Job Title Facilities Shared Services Support Assoc Requisition Number RE55147 Working Title Department Name 3CF00:Facilities Shared Services Work Location Lexington, KY Grade Level 41 Salary Range $16.15-25.81/hour Type of Position Staff Position Time Status Full-Time Required Education

HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

3 yrs

Required License/Registration/Certification

None

Physical Requirements

Standing or walking with objects up to 25lbs; Sitting at computer workstation for extended periods; Repetitive motion.

May be exposed to weather extremes while traveling to/from multiple worksite locations.

Shift

7:30am - 4:30pm (Monday - Friday)

Hours of work may vary slightly dependent upon situational factors.

Job Summary

Help Keep Facilities Operations Running Efficiently

The University of Kentucky is seeking a Facilities Shared Services Support Associate to provide administrative, records management, and customer service support for Facilities Shared Services.

In this role, you'll serve as a key resource for employees, clients, and visitors while helping ensure office operations, records, and communications are organized, accurate, and responsive. Your work will support the daily functions that keep shared services operating effectively and efficiently.

What You'll Do

• Serve as the first point of contact for clients, visitors, and internal stakeholders
• Provide administrative support, including scheduling, correspondence, report preparation, and office coordination
• Manage and maintain physical and electronic filing systems in accordance with records retention requirements
• Collect, verify, and maintain data within departmental databases and records systems
• Respond to inquiries and direct requests to the appropriate resources
• Support process improvements that enhance efficiency and service delivery
• Assist with special projects and administrative initiatives as assigned

What You'll Bring

• Strong administrative, organizational, and recordkeeping skills
• Attention to detail and commitment to maintaining accurate information
• Excellent communication and customer service abilities
• Experience working with databases, office systems, and electronic records
• Ability to manage multiple priorities and meet deadlines
• A collaborative approach and commitment to continuous improvement

Minimum Requirements

• High School/GED
• 3+ years of related experience

What's In It for You

• Meaningful impact: Support operations that help facilities teams serve the university community
• Variety of work: Contribute to administrative support, records management, and customer service functions
• Professional growth: Build expertise in business operations, records administration, and process improvement
• Collaborative environment: Work closely with facilities and shared services professionals
• UK's Exceptional Benefits

Why Now?

As operational efficiency and service excellence become increasingly important, this role helps ensure information is managed accurately, customers receive timely support, and shared services continue to operate effectively.

You'll join a team where strong organization, responsiveness, and attention to detail make a measurable difference every day.

Internal Employee Being Considered

Skills / Knowledge / Abilities

MS Windows/Office; SAP; KRONOS

Driver's License - Preferred

Does this position have supervisory responsibilities? No Preferred Education/Experience

High School + 3-Years

Associate Degree + 1-Year

Proven experience as an administrative assistant, receptionist, or in a similar clerical role; Proficiency in office software including Microsoft Office Suite (Word, Excel, PowerPoint); Ability to use standard office equipment (printers, copiers, and multi-line phone systems); Excellent verbal and written communication skills, impeccable attention to detail, strong organizational abilities, and the ability to multitask effectively in a fast-paced environment.

Deadline to Apply 07/24/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you have experience with maintaining an electronic filing system or tracking electronic documents?

• Yes

• No

• • Briefly describe how you organize information (files, emails, paperwork, etc.) in your current or most recent position.

(Open Ended Question)

• • What does customer service mean to you?

(Open Ended Question)

• • Describe what motivates you to do your best.

(Open Ended Question)

• • Please pick one of the following topics and describe a time when you had to deal with a similar situation (i.e. what was the situation, what actions did you take, what was the outcome?): (1) confronting a peer about a problem or conflict (2) planning an event or a program (3) leading a group project or exercise (4) juggling multiple priorities in a narrow time frame (5) working with individuals from very different backgrounds.

(Open Ended Question)

• • How many years of experience do you have in administrative or clerical support?
• None
• More than 0, up through 1 year
• More than 1 year, up through 3 years
• More than 3 years, up through 5 years
• More than 5 years

Applicant Documents

Required Documents

• Resume

Optional Documents