The Facilities Operations Manager is responsible for the day-to-day operation, reliability, and physical condition of WS Development’s Tampa asset, Hyde Park Village. This role leads on-site facilities operations with a hands-on approach, ensuring mechanical, electrical, plumbing, and life safety systems operate safely and efficiently while maintaining the high standards expected of a premier retail environment.
The role also provides operational oversight of ongoing tenant fit-outs and property improvement projects, ensuring construction work is executed, integrates properly with base building systems, and adheres to property standards while managing critical vendors and operational excellence.
Facilities Operations
· Oversee operation and maintenance of HVAC, electrical, plumbing, irrigation, fire alarm, and life safety systems.
· Implement and manage preventative and predictive maintenance programs.
· Conduct routine inspections of building systems and property conditions to proactively identify operational, safety, and aesthetic issues.
· Through the lens of managing and coordinating, assess troubleshoot mechanical and electrical issues alongside qualified internal resources and vendors
· Maintain documentation including equipment logs, SOPs, warranties, and compliance records.
· Manage service providers for landscaping, valet, janitorial, security, waste, and specialty trades.
Construction Oversight
· Support tenant fit-outs and landlord capital projects occurring at the property.
· Review construction drawings and MEP plans to ensure compatibility with base building systems.
· Conduct regular site walks during active construction to ensure adherence to property standards and safety requirements.
· Coordinate with contractors, tenants, and internal construction teams to minimize disruption to property operations.
· Identify and address construction deficiencies that could impact long-term maintenance or building performance.
Operations & Budget Management
· Own the development and management of operating and CAM budgets.
· Evaluate repair vs. replacement decisions based on operational impact and lifecycle cost.
· Support emergency response and after-hours building system issues as required.
Requirements
· 5–8+ years of commercial facilities or property operations experience.
· Strong working knowledge of HVAC systems, electrical distribution, plumbing infrastructure, and building automation systems.
· Experience supporting tenant construction or capital projects within an active commercial property environment.
· Ability to read and interpret construction drawings and MEP plans.
· Experience managing vendors and service contracts in a Class A retail, mixed-use, or hospitality environment preferred.
· Strong organizational and problem-solving skills with a high level of attention to detail.
· Customer-service mindset with the ability to operate in a high-touch retail environment.
· Bachelor’s degree in Engineering, Facilities Management, Construction Management, or related field preferred.