Facilities Manager

CITY OF ROANOKE

Roanoke, VA

JOB DETAILS
SALARY
$84,991.02–$135,985.05 Per Year
SKILLS
Air Intelligence Agency (AIA), Analysis Skills, Automation, Budget Management, Budgeting, Business Operations, Capital Analysis, Capital Budgeting, Capital Expenditure (CAPEX), Carpentry, Communication Skills, Compensation and Benefits, Construction Management, Cross-Functional, Custodial Services, Customer Support/Service, Data Collection, Disciplinary Action, Driver's License, Educational Technology, Electricity, Establish Priorities, Expense Analysis, Expense Tracking, Facilities Management, Financial Analysis, Financial Reporting, Forecasting, HVAC, Health Plan, Healthcare Reimbursement, Housekeeping/Cleaning, LEED (Leadership in Energy and Environmental Design) Certified, Legal Documents, Loans, Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, Management Strategy, Mathematics, Mechanical Engineering, Negotiation Skills, OSHA, On Call, Operations Processes, Outsourcing, Painting (Facilities and Maintenance), People Management, Physical Demands, Plumbing, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Process Improvement, Project Planning, Project/Program Management, Property Maintenance, Property Management, Psychiatry and Mental Health, Public Administration, Purchasing/Procurement, Regulations, Retirement Plan, Retirement Planning, Retrofit, Risk Management, Safety/Work Safety, Schedule Development, Service Delivery, Set Goals, Staff Policies, Staff Training, Strategic Planning, Surveillance, Sustainability, Systems Administration/Management, Systems Maintenance
LOCATION
Roanoke, VA
POSTED
3 days ago

Facilities Manager

Salary

$84,991.02 - $135,985.05 Annually

Location

City of Roanoke Public Works - 1802 Courtland Road NE Roanoke, VA

Job Type

Full-Time

Job Number

03391

Department

General Services

Division

Facilities Management

Opening Date

07/20/2026

Closing Date

8/25/2026 11:59 PM Eastern

  • Description
  • Benefits

Description

The City of Roanoke is seeking a Facilities Manager to serve in the Department of General Services and Sustainability. The Facilities Manager is required to manage the Facilities Management & Custodial Services divisions. In coordination with the Facilities Superintendent, the Facilities Manager will manage the city-owned buildings- plumbing, electrical, HVAC, structural, paint, and custodial staffing. The Facilities Manager will also monitor the budget and make decisions on whether projects can be completed with in-house staffing based on budgeted amount and man-hours available. Other expectations include assisting the Director of General Services in many Senior-Management level meetings, supervise staff and support the Supervisors on all Facilities business operations, carry out supervisory responsibilities in accordance with the organizations policies and applicable laws, and is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer. To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.

This is an exempt position.

Examples of Duties

SUMMARY

Directs plans and coordinates the operation of the division of Facilities Management engaged in building maintenance, repair, renovation, and retrofitting projects and custodial services activities. Responsibilities entail customer service, productivity measurement, process improvements, planning, strategic management, communications, and performance effectiveness that take into account life cycle costing to ensure that projects are completed with sustainability in mind.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

May include the following, depending on the area of assignment

  • Works with and oversees the Facilities Business Coordinator on outsourced maintenance and contracted projects.
  • Responsible for budget preparation, capital expenditures, and building interior replacement and repair expenditures.
  • Advises on the solution of difficult work problems encountered
  • Ensures required OSHA and other mandated training and certifications are completed by assigned staff.
  • Enforces sound safety and housekeeping practices.
  • Reviews surveillance videos throughout the city when requested by staff or the Police Department
  • Supports the work of staff engaged in general building maintenance involving electrical, heating, air conditioning, carpentry, painting, mechanical, and plumbing, ensuring that the work is within budget and in relation to the annual CIP.
  • Establishes goals and objectives, sets priorities, develops and implements schedules and operating procedures.
  • Experience working in a cross-functional team environment.
  • Coordinates the Space Management Committee under the direction of the Director of General Services.
  • Ability to establish a culture of safety for employees, ensure that work processes are free from safety and health hazards, ensure employees are properly trained, and maintain programs that support safety.
  • May be required to wear respiratory protection in the performance of duties.
  • Prepares spending analysis, capital maintenance, financial estimates, and divisional reports as required.
  • Develops and implements divisional operational and personnel policies, and recommends new or revised policies to the Director.
  • Prepares the division's operating and capital budgets and monitors and/or approves expenditures.
  • The ability to develop an expenditure forecast.
  • Prepares long-range plans for the division that include financial analysis and project review.
  • Supports City-wide sustainability efforts in energy reduction, performance contracting, power purchase agreements.
  • Coordinates with applicable departments and divisions on budgetary issues, projects, plans, and specifications.
  • May be required to take classes or training to enhance job performance.
  • Essential Personnel and required work in an emergency condition.
  • Returning phone calls within a reasonable time.
  • Available to receive calls from on-call technicians after-hours/weekends and may be required to report to a location at to direct and or coordinate repairs.
  • Knowledgeable in risk management principles and general practices.
  • Knowledgeable in American Disability Act.
  • Development & maintaining of a Preventative Maintenance Schedule for all city facilities and equipment.
  • Background in understanding system controls and automation.
  • Customer Services acumen.

SUPERVISORY RESPONSIBILITIES

Supervises approximately 60 employees in the Building Maintenance and Custodial Services. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelors degree from a four-year college or university with a major in business, public administration, civil, structural, or mechanical engineering, or a related field; five to ten years of related managerial experience in construction, property management, or a related field, and knowledge of and experience with LEED-certified renovations or new projects; A Master's degree in one of the fields is preferred or an equivalent combination of education and experience. Seven to ten years of progressive experience, including supervisory experience, required.

OTHER REQUIREMENTS:

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to respond to inquiries or complaints from citizens, regulatory agencies, or members of the business community orally and in writing. Ability to effectively present information to management, public groups, and/or boards of directors. Ability to negotiate and resolve conflicts.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and deal with an extensive variety of variables. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

One of the following certifications is preferred: Certified Facility Manager (CFM), Certified Professional Property Specialist (CPPS), Certified Professional Property Administrator (CPPA), Certified Professional Property Manager (CPPM), Facilities Management Administrator (FMA), Certified Project Manager (CPM), Systems Maintenance Administrator (SMA) or Facilities Management Professional (FMP). Architecture AIA.

Must possess a valid, appropriate drivers license issued by the Commonwealth of Virginia.

Must pass/maintain Level 1 CJIS (Criminal Justice Information System) certification yearly - as applicable.

Supplemental Information

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually moderate.

This is a job description and not an individualized position description. A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.

Overview of Benefits for Full-Time Employees:

Paid leave is time off from work available for use by an employee upon approval by supervisor. The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave. Paid leave for employees of the city shall accrue as follows:

Years of Service Hours Per Month Fire 24-hr shift Employees

0 - 4 12 19.75

5 - 9 14 22.75

10- 14 16 25.50

15 - 19 17 26.75

20 - 24 18 28.75

25 + 20 32

Extended Illness Leave: shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month.

Funeral Leave: for family, up to three consecutive days.

Military Leave: Twenty-one work days per Federal fiscal year.

Holidays: The City provides 96 hours of annual paid holiday time.

Mental Health & Well-Being Leave: Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire. Certification of mental health diagnosis is not required and leave will not be paid out upon separation.

Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave. Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment. Assessments will be limimted to 4 times per fiscal year (max of 40 hours per fiscal year).

Health Insurance: Four coverage types are available: Employee only, Employee + 1 Child, Employee + Spouse and Family. Coverage is available through payroll deduction.

Additionally, the city offers the following three Aetna Health Plan Options:

PPO 750 - Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program.

PPO/HRA 1500 - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

PPO/HDHP-HSA - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,600 for employee only coverage and $3,100 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions.

Aetna Health Plan 2026 Monthly Rates

PPO 750

Employee Only: $81.94

Employee + Child: $306.26

Employee + Spouse: $718.38

Family: $785.44

PPO/HRA 1500

Employee Only: $53.06

Employee + Child: $260.06

Employee + Spouse: $660.64

Family: $669.94

PPO/HDHP-HSA

Employee Only: $25.10

Employee + Child: $195.72

Employee + Spouse $547.88

Family: $550.56

Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction.

Delta Dental 2026 Monthly Rates

Employee: $2.80

Employee/Child: $18.88

Employee/Spouse: $18.88

Family: $49.36

Life Insurance: Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount.

Optional Life Insurance: Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction.

Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury. Coverage is available through payroll deduction. Annual cost is your annual salary multiplied by .00255. This amount is half of the total premium and the City pays the other half.

Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program. Employees vest in the employer component of either plan upon completing five (5) years of service.

Defined Benefit Pension Plan: Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service. For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service. An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. Early retirement options are available and reductions may apply based on age and service.

Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan. The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%. The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member. The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.

Sheriffs Department Employees are covered b the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System.

Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees.

Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan. International City Management Association - Empower provides the third party administration of this deferred compensation plan for participating employees.

Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks to pay for child care and/or medical and dental expenses not covered by the Citys health care or dental plans. You may also set aside pre-tax dollars to cover certain transit or parking expenses. Keep in mind only transit or parking expenses may be rolled over from year to year.

Virginia College Savings Plan: Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust.

Employee Health Services: The City employee health services provides medical care for employees, retirees, and eligible spouses.

Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.

Pay Days: Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year.

Vision Insurance: Paid by the Employee. Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses.

CEC 2026 Monthly Rates

Employee: $6.68

Employee/Spouse: $12.69

Employee/Child(ren): $13.36

Family: $19.71

Voluntary Benefits: Critical Illness, Accident Insurance and Hospital Indemnity Insurance is offered by The Hartford. CHUBB offers Cancer Advocacy, Life Insurance and Long-Term Care. Identity Protection if offered through LegalShield and IDShield. Personal loans are offered through Purchasing Power and Kashable. Pet Insurance is offered through PetPartners. All voluntary benefits may be payroll deducted.

Employer City of Roanoke, Virginia

Address 215 Church Avenue S.W. Rm 212

Roanoke, Virginia, 24011

Phone 540-853-2231

Website http://roanokeva.gov/jobs

About the Company

C

CITY OF ROANOKE