| Location | Alpharetta, Georgia |
ABOUT TOPGOLF
Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back.
WHAT WE’RE SEEKING
Do you see a building andimmediatelyunderstand what it takes to keep itoperatingat its best? Are you proactive about maintenance,disciplinedcompliance, and confident managing vendors, budgets, and unexpected problems at the same time?
We'relooking for a Facilities Manager who takes full ownership of the physical environment.Someone who understands that the guest experience starts the moment they pull into the parking lot, and that a well-maintained facility is a reflection of the standards the whole team holds.Reactive maintenance is a last resort. Proactive leadership is the expectation.
If you take pride in a facilitythat'salways ready, this is therolethat matters.
THE ROLE
The Facilities Manager leads the Facilities team inmaintainingand improving every aspect of thevenue;from the game system and entertainment technology to HVAC, electrical, plumbing, building systems, and grounds.
This roleis responsible forthe team that makes the venue safe, functional, and visually excellent every day. The Facilities Manager owns hiring, scheduling, developing, and buildinga strong team, while managing department budgets, inventory, vendor relationships, and full regulatory compliance.
As a leader of a high-energy, guest-facing venue, this rolerequires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods,special events, and high-volume seasons.
WHAT YOU WILL DO
Lead the Facilities Team
Coach, develop, and drive engagement with FacilitiesTeam members and Porters
Ensure all team members are adequately trained, equipped, and held to a high standard
Delegate tasks clearly and follow up to ensure timely, quality completion
Build a team culture of pride, ownership, and proactive problem solving
Manage Venue Maintenance and Operations
Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure
Monitor the operation and proper use of all equipment, building systems, and technology
Manage use and inventory of spare parts, maintenance supplies, and equipment
Collaborate with the Operations team on building and grounds maintenance priorities
Control Costs and Compliance
Control department budgets and spending with accountability for fiscal performance
Maintain all safety, health, and environmental policies and procedures
Ensure all city, county, state, and federal maintenance regulations are met
Maintain a clean driving record and manage vendor relationships effectively
Uphold Safety and Standards
Proactivelyidentifyand address maintenance issues before theyimpactguests or teammembers
Ensure facilities standards support the overall guest experience
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring
CORE COMPETENCIES FOR SUCCESS
Drives Results|Consistentlyachieving results, even under tough circumstances.
Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes
Maintains a track record of on-time, high-quality completion of maintenance and repair work
Fosters urgency in the team for resolving maintenance issues before they impact guests
Leads the team to persist and perform even when facing complex or high-priority repairs
Ensures Accountability|Holding self and others accountable to meet commitments.
Monitors maintenance metrics and holdsTeam members accountable for quality and completion standards
Accepts responsibility for venue condition and takes decisive action when standards slip
Ensures full compliance with safety, health, and regulatory requirements at all times
Follows through on commitments to Operations leadership, vendors, and the broader team
Plans and Aligns|Planning and prioritizing work to meet commitments aligned with organizational goals.
Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
Aligns Facilities priorities and work plans with the broader Operations team's needs
Balances preventive maintenance with reactive repair demands across a high-volume venue
Build Effective Teams|Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Coaches others on how to build effective maintenance teams and addresses performance gaps directly
Communicates clear goals, safety standards, and roles to all facilities team members
Ensures the team has the right technical skill mix andleveragesindividual strengths effectively
Rewards team efforts and accomplishments to build a culture of pride and ownership
QUALIFICATIONS
3+ years of facilities management experience for a large or multi-unit venue
Certificate and two years of documentable HVAC or electrical journeyman-level experience
Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
Experience building and leading a team, highly preferred
High school diploma or equivalent
Must have a clean driving record
Excellent communication, time management, and organizational skills
Availability to work varied shifts, including evenings, weekends, and holidays
Must be 21 years of age or older as required by state or local law
PHYSICAL REQUIREMENTS
The following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit occasionally for administrative and scheduling tasks including computer and keyboard use
Ability to stand and walk frequently throughout the full shift
Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership
Near and far visual acuity required; corrective lenses acceptable
Ability to lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
Ability to work at varying heights including above six feet requiring balance and head-to-toe body control
Ability to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
Ability to grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
Ability to operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
Ability to work in environments with elevated noise levels requiring the use of hearing protection
Sounds like afit?Wecan’twait to meet you!
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.
ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.