Facilities & Maintenance Manager

Facilities Manager

The Facilities Manager will perform facilities project management, including repair/maintenance review, contractor solicitation and bid review, plan review for errors and omissions, construction/repair coordination, and warranty inspections. Works within assigned budgetary parameters to ensure facility assets are maintained to brand standards. Exercises independent judgment and provides consultative advice to internal and external stakeholders in facilities maintenance project management. A wide degree of creativity and latitude is expected.

Essential Duties and Responsibilities

• Consult with restaurant operators to identify repair or maintenance requirements for restaurant operational critical items, including HVAC, fryers, ovens, make tables, and walk-in coolers.
• Manages all major repairs and bid phases to complete repair/replacement of each project to ensure timely and cost-effective maintenance.
• Manages contractors and vendors on projects. Coordinates repair/replacement with operator and contractor as needed.
• Manages region-wide equipment replacement initiatives.
• Conducts de-identification and reuse/reallocation of equipment to existing stores.
• Conducts re-image design and SOW surveys.
• Assesses and develops preferred vendor programs (national/regional). Provides alternate vendor options.
• Conducts and manages warranty inspections.
• Approves payment for all repair/maintenance-related projects and/or services, as assigned within budgetary parameters.
• Reviews and negotiates change orders on behalf of the client.
• Exercises independent and sound judgment to make fact-based decisions.
• Tracks and records projected and actual costs for historical data analysis. Maintains 100% reporting accuracy.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree or 3-5 years related experience and/or training; or equivalent combination of education and experience in facilities management, HVAC, kitchen equipment and/or refrigeration or related areas is required.
• Three to five years of experience in all phases of commercial/multi-unit facilities management is required. Proficiency in project management software, and Microsoft Office Suite required.
• Proficiency in overall project management and job scheduling is required.

Other Skills and Abilities

• Exceptional organizational skills and the ability to develop and follow processes are essential.
• Ability to establish and maintain effective working relationships with contractors, internal; and external customers, company management, and colleagues.
• Must be able to communicate effectively, both in the written word and verbally, and use e-mail constructively.
• Ability to work independently from written and/or verbal instructions.
• Must pay strong attention to detail and be comfortable in a fast-paced environment.
• Travel of up to 50% is required along with the ability to work and travel during irregular hours as needed.

The position is based in either a field office or home office depending on geographic location. Reasonable proximity to a Tier 1 airport is required.