Facilities Director

Facilities Director - Trilogy at Monarch Dunes (Nipomo, CA)

Summary

The Facilities Director is a key supervisory role at Trilogy Monarch Dunes, reporting directly to the General Manager. This position is responsible for maintaining the community’s landscape, buildings, common area facilities, and member amenities in peak operating condition. The Director oversees maintenance, housekeeping, and special event support while fostering HOAMCO’s commitment to client satisfaction, staff retention, and community reputation.

Essential Duties and Responsibilities

Strategic & Financial Management

• Planning: Collaborate with the General Manager and Board of Directors to implement strategic plans, priority goals, and business objectives.
• Budgeting: Assist in annual budget preparation; monitor and adhere to the association budget throughout the fiscal year.
• Financial Oversight: Manage maintenance contracts and reserve projects; review and approve invoices for maintenance services.
• Compliance: Ensure adherence to association policies, corporate procedures, civil codes, and state/federal obligations.

Operations & Maintenance

• Preventative Programs: Establish and oversee a systematic preventive maintenance program and maintenance logs.
• Inspections: Conduct regular community inspections and prepare status reports for leadership.
• Vendor Management: Manage subcontractors and vendors to ensure work meets client standards and written agreements; oversee bidding and contract execution.
• Inventory & Logistics: Maintain an inventory of equipment and reserve items; requisition supplies for cleaning and maintenance as needed.
• Emergency Response: Respond to emergencies, coordinate with responders, and direct staff/resources to ensure community safety.

Staff Leadership & Communication

• Team Oversight: Select, train, and evaluate department staff; manage daily timecard accuracy and performance reviews.
• Collaboration: Facilitate weekly touch-base meetings with the General Manager and attend staff function meetings.
• Community Relations: Maintain professional and positive relationships with residents, vendors, and colleagues.
• Professional Development: Stay current on industry trends and participate in professional group meetings.

Qualifications

• Experience: 3-5 years of successful management experience, ideally within community management or facility operations.
• Education: High School Diploma or equivalent required; College degree preferred.
• Technical Skills: Technology literate; proficient in bidding practices and facility maintenance procedures.
• Soft Skills: Strong leadership, team-building, and conflict-resolution abilities. Must be an assertive, "PR-oriented" problem solver.
• Communication: Excellent written and oral communication skills; ability to speak confidently to residents and stakeholders.

Certificates & Licenses

• Valid California Driver’s license and state-mandated vehicle insurance.

Physical Demands & Work Environment

• Physical Requirements: Ability to lift 25 lbs, sit for extended periods, and walk on uneven surfaces/hard surfaces for community inspections.
• Dexterity: Required for typing, keyboard use, and preparing correspondence.
• Availability: Must be able to work weekends/holidays as required and remain "on call" for emergency requests.
• Environment: Primarily office-based with significant mobile requirements throughout the community. Consistent and regular attendance is mandatory.

WHAT WE OFFER:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!