Facilities Administrator - Retail

Purpose

The Facilities Services Administrator - Retail is responsible for the coordination and administration of Retail location repair and maintenance activities to include vendor management. They will be able to prioritize multiple tasks effectively and provide high quality service in a timely manner.

Responsibilities

• Coordinates all retail store facilities operations, including the strategic planning, execution, and oversight of maintenance, preventive maintenance, and repair activities to ensure seamless store efficiency and longevity of assets.
• Serves as an after-hours escalation contact for facility-related emergencies, swiftly resolving issues and minimizing operational disruptions.
• Leads vendor management, cultivating strong relationships and ensuring accountability through the CMMS (Service Channel) to deliver consistent, high-quality service.

Maintenance:

• Coordinates existing facility activities including, but not limited to:

• Building and site interior and exterior maintenance (i.e.: the structural building and elements, floor slabs and type, roofs, parking lots, landscaping, etc.)

• Building, mechanical, and electrical systems and components i.e.: refrigeration systems, components, and controls, EPA refrigerant compliance, electrical, lighting, mechanical, plumbing, HVAC, and building Energy Management Systems)

• Equipment maintenance (i.e.: food preparation equipment, material handling equipment, and related supermarket equipment necessary to operate a full-service retail supermarket)

• Partners with the Field Team on emergency response protocols helping resolve facility issues promptly and implementing preventive measures to reduce future incidents.

• Conducts inspections of retail stores to identify and address issues

Analysis, Coordination & Planning:

• Leads activities on a project-by-project basis, including significant equipment upgrades, equipment and building component installation and removal, and building systems
• Assists Facilities Management with tracking and documenting maintenance/repair work per landlord and lease requirements
• Performs analysis to build documentation and processes to support real time, data driven decisions on maintenance and repair activities
• Manages vendor service providers for effective, dependable service to all locations

Cost Management:

• Oversee the retail facility work order management system which includes thoroughly reviewing claims and ensuring proper close out of work orders
• Assists in the development of the appropriate monthly/quarterly/annual reporting

Compliance Management:

• Ensures the proper execution of all applicable programs to ensure compliance with Federal, State and Local regulations as well as compliance with Save A Lot's Refrigerant Management Program policies and procedures
• Provide administrative and technical support for utility services, including managing billing inquiries, addressing customer complaints, coordinating service upgrades, installations, and transfers
• Performs other duties as assigned

About You

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field or equivalent experience preferred
• 3 - 5 years' experience in areas of grocery store facility maintenance
• Understanding of building and asset management practices, work order systems and dispatching contracted services. Knowledge of refrigeration systems used in a supermarket environment is a plus
• Professional verbal, written, and presentation skills
• Possess strong organizational, time management and analytical skills with the ability to motivate others to achieve desired results
• Ability to work with limited direct supervision and with aggressive deadlines
• After-hours emergency calls will need to be responded to in a timely manner
• Good computer skills including proficiency of Microsoft Office applications

Physical Requirements

• Ability to travel up to 10% of the time, which may include weekends and evenings, as needed
• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at a desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

Our Values

Ability to demonstrate, understand and apply our workplace values.

Simplicity (operate) - the drive to identify root cause and innovate to remove complexity to deliver the best outcome

Heart (emotion) - the passion that drives you to get up every day and work hard to strive for excellence

Performance Excellence (mindset) - clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability

Respect (philosophy) - taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits

• 401K company match up to 4%
• Paid Time Off
• Medical Insurance options including FSA & HSA
• Vision Insurance
• Dental insurance
• Employee Assistance Programs
• Team Member Referral Program
• Tuition Reimbursement
• Wellbeing Program
• Career development opportunities

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and /or location.